Apostolos Sklavainas
@apostolossklavainas
Customer-focused account manager with a background in international relations.
What I'm looking for
As a dedicated professional with a Bachelor of Arts in International Relations, I have honed my skills in customer service and sales through various roles in the industry. My journey began at Europcar Greece, where I excelled as a Back Office Agent and Rental Sales Agent, providing exceptional service to clients and ensuring their needs were met efficiently.
In my most recent position as an Account Manager at Gender Up Hellas, I successfully managed client relationships and drove sales growth. My commitment to excellence was recognized with a Distinguished Academic Award from Empire State College, reflecting my dedication to continuous learning and professional development. I am passionate about leveraging my skills to contribute positively to a dynamic team.
Experience
Work history, roles, and key accomplishments
Sales Consultant
FlexCar
Jul 2023 - Present (1 year 11 months)
Currently working as a Sales Consultant, focusing on promoting services and achieving sales targets.
Account Manager
Gender Up Hellas
Nov 2021 - Jul 2023 (1 year 8 months)
Managed client accounts, ensuring their needs were met and fostering strong relationships to drive business growth.
Customer Service Representative
CQS S.A.
Apr 2021 - Nov 2021 (7 months)
Served as a Customer Service Representative, handling inquiries and resolving issues to enhance customer satisfaction.
Back Office Agent
Europcar Greece
Jun 2019 - Apr 2021 (1 year 10 months)
Worked as a Back Office Agent and Rental Sales Agent, providing customer support and managing rental transactions efficiently.
Education
Degrees, certifications, and relevant coursework
European International University
Advanced Professional Diploma, Intercultural Education
2022 - 2023
Advanced Professional Diploma in Intercultural Education.
Empire State College - State University of New York
Bachelor of Arts, International Relations
2013 - 2018
Activities and societies: Distinguished Academic Award Achievement from Empire State College.
Bachelor of Arts in International Relations.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
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