Anushka Ray

AR

Open to opportunities

Anushka Ray

@anushkaray

CRM professional with 8+ years in customer relationship management, coordination, and team leadership.

What I'm looking for

I’m looking for a CRM-focused role where I can combine customer relationship management, customer service, and operations with team leadership—helping the team stay organized, responsive, and effective for customers.

I’m a Customer Relationship Management professional with 8+ years of combined experience in CRM coordination, team leadership, customer service, and operations. I’ve supported customers through coordinated CRM work and led teams while ensuring day-to-day service continuity.

In my recent roles, I worked as a CRM Coordinator at Rebirth Care Trust for 4 years, served as an Executive Leader in the SBI Credit Card Department for 3 years, and worked as a Coordinator at Lamina Research Center for 1.5 years. With a Graduation from the University of Delhi (DU) and strong communication and coordination skills, I bring a structured, customer-focused mindset to every operation.

Experience

Work history, roles, and key accomplishments

SD

Executive Leader

SBI Credit Card Department

Served as an Executive Leader in the SBI Credit Card Department, contributing to customer relationship management coordination and team leadership.

Customer Relationship Management (CRM)Customer Service Team Leadership Communication Operations

RT

CRM Coordinator

Rebirth Care Trust

Worked as a CRM Coordinator for Rebirth Care Trust, supporting CRM coordination and customer service operations.

Customer Relationship Management (CRM)Customer Service CRM Coordination Team Coordination Communication Operations

LC

Coordinator

Lamina Research Center

Worked as a Coordinator at Lamina Research Center, focusing on coordination and communication-related support tasks.

Team Coordination Communication CRM Coordination Customer Relationship Management (CRM)

Education

Degrees, certifications, and relevant coursework

UD

University of Delhi

Graduated from the University of Delhi (DU). Degree and field details were not specified.

CE

Central Board of Secondary Education

Completed 12th education under the CBSE (Central Board of Secondary Education) curriculum. Specific school and year were not provided.

CE

Central Board of Secondary Education

Completed 10th education under the CBSE (Central Board of Secondary Education) curriculum. Specific school and year were not provided.

Tech stack

Software and tools used professionally

Ray

Availability

Open to opportunities

Location

India

Authorized to work in

Job categories

CRM Coordinator Customer Service Team Leadership Operations CRM Coordination CRM Associate CRM Administrator CRM Manager CRM Operations Specialist

Skills

Customer Relationship Management CRM Coordination Team Leadership Leadership Customer Service Operations Team Coordination Coordination Communication Ray

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