Riya Mary Shaji

I am a project coordination professional with 12 years of experience managing high-volume client lifecycles, documentation compliance, and cross-functional coordination. I have acted as the single point of contact across full project lifecycles, tracked milestones for 300+ client accounts, and ensured data accuracy and workflow updates within Salesforce and ERP systems.

I excel at stakeholder communication, risk identification and escalation, and maintaining zero backlog in documentation prior to project closeout. With an MBA in Project Management and hands-on experience in MIS reporting, lead tracking, and process improvements, I deliver structured, compliance-focused support that drives timely milestone completion and smooth project handovers.