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AS@anusharma1
Detail-oriented dispute analyst with strong communication skills.
IndiaI am currently pursuing my MBA while working as a Dispute Analyst at FIS Global Solutions. My career began at Genpact as a Process Associate, where I honed my analytical skills and developed a keen understanding of customer service dynamics. Following that, I worked at Teleperformance as a Customer Care Executive, further enhancing my communication and interpersonal skills.
Throughout my career, I have demonstrated a commitment to excellence and a strong work ethic. I am known for my ability to handle sensitive information professionally and my aggressive target-oriented personality. My academic background, combined with my practical experience, has equipped me with a profound knowledge of the English language, allowing me to communicate effectively with diverse audiences.
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
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Work history, roles, and key accomplishments
Fis Global Solutions
Sep 2019 - Present (6 years 2 months)
Analyzed and resolved complex financial disputes, ensuring accurate and timely resolution. Collaborated with internal and external stakeholders to investigate and settle claims.
Teleperformance
Jan 2019 - Present (6 years 10 months)
Provided exceptional customer support, resolving inquiries and issues efficiently. Maintained high customer satisfaction by addressing concerns promptly and professionally.
Genpact
Feb 2018 - Present (7 years 9 months)
Managed and optimized various business processes, ensuring operational efficiency and compliance. Collaborated with team members to achieve process improvements and meet client expectations.
Degrees, certifications, and relevant coursework
MBA, Business Administration
Pursued a Master of Business Administration degree, gaining knowledge in various business disciplines. Achieved a 68.00% aggregate during the course of study.
B.Sc, Science
Completed a Bachelor of Science degree at the University of Rajasthan. Achieved a 61.00% aggregate upon graduation.
12th Grade, General Studies
Completed 12th grade under the CBSE board, achieving a 68.00% aggregate.
10th Grade, General Studies
Completed 10th grade under the CBSE board, achieving a 76.00% aggregate.
Software and tools used professionally
IndiaYou can contact anu and 90k+ other talented remote workers on Himalayas.
Message anu
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