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Antonia BanksAB
Open to opportunities

Antonia Banks

@antoniabanks

Dedicated hospitality and customer-service professional with hands-on maintenance and instructional support experience.

United States
Message

What I'm looking for

I seek a safety-focused, service-oriented role where I can apply hospitality, customer service, and hands-on maintenance skills while mentoring others and ensuring operational reliability.

I am a reliable hospitality and customer-service professional with broad hands-on experience in shelter monitoring, pool maintenance, carpentry, and school instructional support. I bring strong problem-solving, safety awareness, and proven ability to manage high-volume check-ins and operations.

At the U.S. Space and Rocket Center I supervised registration and trained hospitality staff, managed merchandise and cash, and maintained safety and security for large groups of campers. I have practical trade experience as a contractor apprentice and pool technician, handling demolition, remodeling, equipment inspection, and chemical maintenance.

I prioritize clear communication, calm emergency response, and mentorship—regularly stepping in to support teachers, lead shifts, onboard new hires, and assist vulnerable populations. I am detail-oriented, proficient with Microsoft Office, and committed to consistent, safety-focused service delivery.

Experience

Work history, roles, and key accomplishments

PH
Current

Pool Technician

Pools Scouts of Huntsville

Jul 2023 - Present (2 years 8 months)

Maintained residential pool cleanliness and chemical balance, performed equipment inspections and repairs, and executed routine backwashes and system maintenance.

SI

Instructional Special Ed Aide

Spur Inc.

Apr 2021 - Nov 2024 (3 years 7 months)

Supported curriculum delivery and provided one-on-one assistance to students with special needs, tutored during downtime, and stepped in to lead classes as required.

LI

Transcription Trainee

Literably

Mar 2018 - Aug 2018 (5 months)

Transcribed K–8 student recordings, screened readings for difficulties, and recorded errors to support literacy assessment and progress tracking.

CH

Sales Representative

Conn's HomePlus

Jul 2017 - Jan 2018 (6 months)

Promoted appliances and electronics, used POS systems to process sales and credit approvals, and advised customers on products and payment plans to meet sales goals.

BK

Cashier

Burger King

Jan 2016 - Aug 2016 (7 months)

Operated drive-thru and front-of-house, handled cash drawers and orders, assisted kitchen staff with prep and sanitation, and maintained cleanliness and stocking duties.

Education

Degrees, certifications, and relevant coursework

Alison Learning logoAL

Alison Learning

Online Course Certificate, Diet Therapy

Completed an online Alison course in Diet Therapy with a certificate awarded in May 2018.

LS

Lee High School

High School Diploma, General High School Studies

Activities and societies: Army Junior Reserve Officer Training Corps (JROTC), Beta Club, National Honor Society, President’s Education Awards Program

Graduated with a high school diploma in May 2016; completed coursework and extracurriculars including JROTC and Beta Club.

JS

Johnson High School

Career-Prep Certificate, Esthetics

Completed a Career-Prep Esthetics program (Nail Care) in May 2016 focused on hair, skin, and nail care and small business management.

Tech stack

Software and tools used professionally

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