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Open to opportunities

Dora Simmons

@dorasimmons

Customer-focused service professional with strong communication and practical technical training.

United States
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What I'm looking for

I am seeking customer-facing roles in retail, hospitality, or entry-level technical positions where I can apply service skills, safety certifications, and electrical training. I value supportive teams, steady hours, on-the-job learning, and opportunities to advance.

I am a customer-focused service professional with hands-on experience in hospitality, retail, and call-center environments, committed to delivering positive guest and client experiences. I bring a dependable work ethic and strong communication skills to fast-paced settings.

My background includes roles as a server, cashier/sales associate, and customer service representative where I handled orders, payments, inventory tasks, and customer inquiries while maintaining attention to detail and service standards. I consistently focused on resolving issues quickly and ensuring customer satisfaction.

I completed Job Corps training in Electrical Engineering Technology and hold multiple safety and industry certifications, which complement my practical customer-facing experience and demonstrate my commitment to safety and technical competence.

I stepped away from full-time work to pursue additional training in healthcare and attend career workshops, and I am now focused on securing stable employment that allows me to apply my service skills, certifications, and eagerness to learn and grow.

Experience

Work history, roles, and key accomplishments

Olive Garden logoOG

Server

Olive Garden

Apr 2022 - Sep 2022 (5 months)

Served food and beverages, took orders, and processed payments while ensuring age verification and food-safety compliance. Resolved guest issues and maintained efficient table turnover to support positive dining experiences.

PetSmart logoPE

Cashier/Sales Associate

PetSmart

Oct 2019 - Apr 2020 (6 months)

Greeted customers, recommended and located merchandise, processed transactions and returns, and balanced cash drawers. Maintained inventory accuracy and cleanliness of checkout areas to support store operations.

Education

Degrees, certifications, and relevant coursework

FC

Fred Job Corps

Certificate, Electrical Engineering Technology

2024 - 2025

Attended Job Corps program in Electrical Engineering Technology from May 2024 to June 2025.

Tech stack

Software and tools used professionally

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Dora Simmons - Server - Olive Garden | Himalayas