Dora Simmons
@dorasimmons
Customer-focused service professional with strong communication and practical technical training.
What I'm looking for
I am a customer-focused service professional with hands-on experience in hospitality, retail, and call-center environments, committed to delivering positive guest and client experiences. I bring a dependable work ethic and strong communication skills to fast-paced settings.
My background includes roles as a server, cashier/sales associate, and customer service representative where I handled orders, payments, inventory tasks, and customer inquiries while maintaining attention to detail and service standards. I consistently focused on resolving issues quickly and ensuring customer satisfaction.
I completed Job Corps training in Electrical Engineering Technology and hold multiple safety and industry certifications, which complement my practical customer-facing experience and demonstrate my commitment to safety and technical competence.
I stepped away from full-time work to pursue additional training in healthcare and attend career workshops, and I am now focused on securing stable employment that allows me to apply my service skills, certifications, and eagerness to learn and grow.
Experience
Work history, roles, and key accomplishments
Server
Olive Garden
Apr 2022 - Sep 2022 (5 months)
Served food and beverages, took orders, and processed payments while ensuring age verification and food-safety compliance. Resolved guest issues and maintained efficient table turnover to support positive dining experiences.
Cashier/Sales Associate
PetSmart
Oct 2019 - Apr 2020 (6 months)
Greeted customers, recommended and located merchandise, processed transactions and returns, and balanced cash drawers. Maintained inventory accuracy and cleanliness of checkout areas to support store operations.
Customer Service Representative
Teleperformance
Apr 2018 - Jan 2020 (1 year 9 months)
Conducted scripted outbound sales calls, explained products and prices, and entered customer orders into systems while maintaining records. Adjusted scripts to better target prospects and supported account and order management.
Education
Degrees, certifications, and relevant coursework
Fred Job Corps
Certificate, Electrical Engineering Technology
2024 - 2025
Attended Job Corps program in Electrical Engineering Technology from May 2024 to June 2025.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Dora?
You can contact Dora and 90k+ other talented remote workers on Himalayas.
Message DoraFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
