I've led IT support and service delivery across BIA Group, CIDP Ltée–IBL Group, Grant Thornton Mauritius, and Accenture. I currently lead seven IT Officers supporting operations across multiple African countries, with responsibility for SLA performance, escalations, reporting, procurement, and regional infrastructure services.
At Grant Thornton Mauritius, I led the complete IT infrastructure deployment for a new office, coordinating vendors, procurement, network infrastructure, Palo Alto firewall, Cisco Meraki Wi-Fi, servers, fibre backbone, data centre facilities, physical security, and end-user equipment.
I've managed Microsoft 365, Azure AD, Intune, VMware, Active Directory, backup, disaster recovery, business continuity, asset lifecycle governance, and infrastructure modernisation. I focus on resolving recurring issues, strengthening operational resilience, and improving service quality across distributed teams.
