As a Freelance IT Consultant in Mauritius, I assess, design, and configure LAN, WAN, and Wi-Fi infrastructure for local SMEs. I also develop internal web applications to help businesses manage operations, track data, and streamline daily workflows.
At Activeo Mauritius, I delivered 3rd-level support for Verint enterprise voice and video recording solutions. I investigated issues through log analysis and backend diagnostics, and implemented security patches.
At SDworx Mauritius, I administered Windows environments and maintained batch jobs and mainframe systems. I also modified JCL scripts and used ticketing and monitoring tools to track issues and support SLA compliance.

