Open to opportunities

Narvir Gooljar

@narvirgooljar

I lead security operations, incident response, compliance, and enterprise network resilience.

At Orange Business, I lead front-line security operations and compliance monitoring across enterprise networks, guiding analysts through vulnerability detection, internal controls, and high-severity incident resolution.

I’ve progressed from L1 Security Engineer to Technical Expert and Operations Manager, leading SOC training, risk and vulnerability assessments, change initiatives, security policies, and disaster recovery efforts that support business continuity.

With CISA, CISM, CCNA, and cybersecurity certifications, I bring hands-on experience across Palo Alto, Fortinet, Zscaler, Netskope, Checkpoint, Ivanti, Pulse, and Varonis. I also draw on my technical support background to troubleshoot complex issues, meet SLAs, and improve the end-user experience.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Orange Business

Jan 2025 - Present (1 year 7 months)

Lead front-line security operations and compliance monitoring across enterprise networks. Guide a team of analysts to detect vulnerabilities, enforce internal controls, and resolve high-severity incidents.

Security Operations Compliance Monitoring Incident Response Team Leadership Network Architecture Disaster Recovery Vendor Management

Technical Expert

Orange Business

Jun 2022 - Dec 2024 (2 years 6 months)

Provided daily technical guidance to SOC analysts and led ongoing team training programs. Monitored operational KPIs to ensure quality control across security operations.

SOC Operations team training KPIs Change Management Risk Assessment Vulnerability Assessment Policy Development

L1 Security Engineer

Orange Business

Sep 2020 - May 2022 (1 year 8 months)

Monitored physical and cloud infrastructure, conducting ongoing threat monitoring and targeted system audits. Handled real-time incident response, minimizing downtime and enhancing system performance.

Incident Response Network Troubleshooting Data Center Management Cloud Infrastructure

Technical Support

Intelcia

Aug 2016 - Aug 2020 (4 years)

Progressed from L1/L2 helpdesk support to an expert role diagnosing complex ADSL connectivity issues. Responded to incidents on-site, providing accurate time estimations while managing customer expectations.

Help Desk Support ADSL Troubleshooting Incident Management Customer Satisfaction Knowledge Sharing