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Anthony Porcelli

@anthonyporcelli

Product operations leader driving SaaS product adoption and process improvements.

United States
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What I'm looking for

I seek a technology-focused role where I can lead product operations, drive adoption, improve processes, and deliver customer-focused solutions.

I am a technically proficient business professional with deep experience in software product management, implementation, training, and support across behavioral health SaaS and provider organizations. I have built and managed a billing product, led demos and onboarding, created user guides and training content, and acted as the primary technical liaison for development and customers.

My background includes long-term operational leadership in behavioral health settings where I oversaw program workflows, hiring, payroll and revenue cycle management, and stakeholder coordination. I focus on improving customer satisfaction and operational efficiency through clear product specifications, manual testing, and practical training materials.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Fairleigh Dickinson University logoFU

Fairleigh Dickinson University

Bachelor of Arts, Psychology

Activities and societies: EOF Madison Project Volunteer (1998-2002)

Completed a Bachelor of Arts in Psychology, graduating in June 2003.

Tech stack

Software and tools used professionally

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