Antanise RobertsAR
Open to opportunities

Antanise Roberts

@antaniseroberts

Dynamic professional with 3 years of customer service experience.

United States
Message

What I'm looking for

I am looking for a role that values customer satisfaction and offers growth opportunities.

I am a dynamic professional with three years of direct experience in customer service, seeking a Customer Service Representative role. My journey began at Verizon Wireless, where I honed my skills in delivering exceptional customer service and effectively resolving inquiries. My proficiency in CRM software and strong ability to multitask have been key to my success in this field.

Throughout my career, I have demonstrated a proven track record of managing high-volume inbound and outbound calls, ensuring precise coordination with healthcare providers while working at Modivcare. My attention to detail and time management skills have allowed me to thrive in fast-paced environments, consistently prioritizing client needs and enhancing overall customer satisfaction.

In my most recent role at T Roc, I further developed my communication and organizational skills, managing phone communications and appointment scheduling to ensure seamless daily operations. I am passionate about providing courteous client service and am eager to bring my skills and experience to a new opportunity.

Experience

Work history, roles, and key accomplishments

TR

Customer Sales Representative

T Roc

Mar 2024 - Mar 2025 (1 year)

Managed phone communications and coordinated appointment scheduling to ensure seamless daily operations. Organized and maintained office files, prioritizing paperwork to enhance administrative efficiency while adhering to strict confidentiality protocols.

MO

Appointment Setter

Modivcare

Jul 2016 - Jun 2023 (6 years 11 months)

Coordinated non-emergency medical transportation appointments, managing high-volume calls with professionalism and empathy. Ensured compliance with HIPAA and company policies while resolving scheduling conflicts and accurately managing client data.

Education

Degrees, certifications, and relevant coursework

BI

Bradwell Institute

High School Diploma, General Studies

Completed high school education, gaining foundational knowledge and skills across various subjects. Developed strong communication and problem-solving abilities through coursework and extracurricular activities.

Tech stack

Software and tools used professionally

Find your dream job

Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!

Sign up
Himalayas profile for an example user named Frankie Sullivan
Antanise Roberts - Customer Sales Representative - T Roc | Himalayas