Anoushka Saha
@anoushkasaha
Service reliability engineer with data science training, skilled in risk analysis, automation, and predictive insights.
IndiaWhat I'm looking for
I am a Service Reliability Engineer with a master's in Data Science and Spatial Analytics and a BSc in Statistics, combining hands-on operations experience with analytical expertise.
At British Telecom I manage escalations across multiple projects, perform diagnostics and FMECA, lead root-cause analysis, and implement automation to reduce manual work while improving system reliability.
My academic projects include a published credit risk analysis using logistic regression and a bank customer churn prediction model built in Python, demonstrating practical machine-learning application to business problems.
I lead community health initiatives through NGO work, and I bring structured problem solving, stakeholder engagement, and a commitment to continuous learning to roles that require both technical rigor and collaborative execution.
Experience
Work history, roles, and key accomplishments
BTManaged escalations for BTN/retail/broadband projects, conducted diagnostics and FMECA to improve system reliability, and implemented predictive and automation solutions that reduced manual intervention and improved service quality.
Education
Degrees, certifications, and relevant coursework
Amity University, Kolkata
Bachelor of Science, Statistics
2019 -
BSc Statistics (Honors) program begun in August 2019 focusing on statistical methods and data analysis.
Symbiosis Institute of Geoinformatics
Master of Science, Data Science and Spatial Analytics
MSc Data Science and Spatial Analytics completed with a focus on spatial data analysis and machine learning (graduated July 2023).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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