Anneline Mathiba

Currently serving as a Health Promotion Officer, responsible for taking patient vitals, conducting eye and ear screenings, and referring patients to specialists when necessary. This role involves direct patient interaction and basic health assessments.

Participated in a Health Promotion Officer Learnership Program, focusing on online classes and practical health promotion activities. Gained experience in taking vitals, providing baby nutrition advice, and educating patients on health topics.

Completed a Digital Journalism Certification Program, attending online classes and media events to interview for newspaper stories. Pitched and wrote articles for Thisability Newspaper, developing strong journalistic skills.

Worked as an Archives Admin Clerk, managing records, tracking materials, and performing general office duties. Responsible for maintaining filing systems, retrieving information, and managing office stationery and cleaning consumables.

Served as a Customer Care Agent, providing flight schedule information and resolving customer queries face-to-face. Escalated unresolved issues and participated in customer care projects, ensuring effective communication and service.

Worked as a Terminal Clerk, responsible for selling tickets, boarding buses, and handling telephone inquiries. Managed customer interactions and ensured smooth operations at the terminal.

Employed as a Telemarketer, coaching and monitoring new students, assisting with registration, and filling out forms. Provided support to students and contributed to the admissions process.

Completed a Diploma in International Travel, gaining expertise in various aspects of the travel industry. Developed strong customer service and administrative skills relevant to international travel operations.

Obtained a Senior Certificate, demonstrating foundational academic achievements. Developed essential skills for further education and professional development.