Anne J

As a dedicated tourism graduate with a Bachelor's Degree in Tourism Management from De La Salle University, I have honed my skills in customer service and operations through various roles in the hospitality and airline industries. My experience includes working at a Forbes 5-star hotel and a golf club, where I developed a strong work ethic and the ability to manage confidential information effectively.

Currently, I serve as an Airline Customer Service Agent at Pacific Aviation, where I assist passengers with check-in, boarding announcements, and rebooking processes. My role requires excellent interpersonal skills and the ability to handle inquiries from diverse stakeholders. I am also proficient in Microsoft Office applications, which aids in my organizational tasks and communication across departments.

In addition to my customer service experience, I have interned in membership services at Alabang Country Club, where I managed member inquiries and coordinated events. My commitment to providing exceptional service and my ability to work independently or as part of a team make me a valuable asset in any customer-facing role.