Regan Williams
@reganwilliams
Customer service professional focused on delivering exceptional customer experiences.
What I'm looking for
I am a customer service representative committed to delivering exceptional service and fostering positive customer interactions. I bring advanced communication skills, empathy, and a readiness to learn and adapt in dynamic environments.
I have experience resolving inquiries efficiently to improve satisfaction and repeat business, analyzing customer feedback to implement service improvements, and collaborating with teams to streamline processes and reduce response times. I prioritize accurate recordkeeping, compliance, and building strong customer relationships through effective problem-solving.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
Globe Inc
Jan 2023 - Jan 2025 (2 years)
Resolved customer inquiries and implemented feedback protocols that improved satisfaction scores and increased repeat business; streamlined communication processes to reduce response times and improve operational accuracy.
Education
Degrees, certifications, and relevant coursework
Irmo High School
High School Diploma, General Education
Completed High School diploma at Irmo High School.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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