Shiena Jane Sarmiento
@shienajanesarmiento
Recent Tourism Management graduate eager to enhance customer service skills.
What I'm looking for
I am a recent graduate with a Bachelor of Science in Tourism Management, passionate about providing exceptional customer service and fulfilling the needs of clients. My education and training have equipped me with the necessary skills to thrive in the hospitality and tourism industry.
Throughout my academic journey, I have participated in various seminars and training programs, including Flight Attendant Training and Food & Beverage Service. My on-the-job training experiences at The Manor and West Loch Park Hotel have further honed my abilities in customer interaction and service excellence.
I am eager to gain work experience that will allow me to broaden my skills and knowledge in a dynamic environment, whether in a part-time or full-time capacity. I am adaptable, a quick learner, and committed to delivering quality service in every role I undertake.
Experience
Work history, roles, and key accomplishments
Cashier
Papa Gee Café Ilocos Sur Cooperative Medical Mission Group a
Feb 2025 - May 2025 (3 months)
Assisted in gathering vital signs and provided quality care to patients. Supported various medical seminars and administrative tasks.
Dining Staff & Cashier
Zushi Me Vigan
Jan 2025 - Feb 2025 (1 month)
Served as dining staff and cashier, attending to customer needs and requests. Maintained consistent standards of excellence in service and cleanliness.
F&B (Food & Beverage Service) Receptionist/Cashier
West Loch Park Hotel Vigan
Nov 2024 - Dec 2024 (1 month)
Provided food and beverage service to guests, ensuring timely and accurate order delivery. Managed cashier duties, processing payments and handling transactions efficiently.
Front Desk
West Loch Park Hotel Vigan
Nov 2024 - Nov 2024 (0 months)
Managed front desk operations, including guest check-ins and check-outs, and handled reservations. Provided excellent customer service by addressing guest inquiries and ensuring a pleasant stay.
Education
Degrees, certifications, and relevant coursework
Divine Word College of Vigan
Bachelor of Science, Tourism Management
A recent Bachelor of Science in Tourism Management graduate who fulfills her duties and responsibilities. Who has the capability to satisfy the wants and needs of the customer.
San Juan National High School
Camanggaan Elementary School
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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