I supported beauty, healthcare, apparel, and other e-commerce brands as an Ecommerce Support Specialist, managing customer orders and inquiries across platforms including Shopify.
I also provided logistics and fulfillment support, helping with order tracking, coordination, and issue resolution.
As a VA | Social Media Manager, I managed and scheduled Reddit content, wrote captions, and supported multiple social media accounts on a single project.
At Alta Resources, C3 Everise, and Teleperformance, I handled customer orders and service inquiries. My work included inbound phone, email, and chat support, billing and account assistance, customer retention, claims, and prior authorization requests.
