E-commerce & Business Support Specialist | Shopify | Customer Experience | Virtual Assistance
I help businesses stay organized, operate efficiently, and deliver exceptional customer experiences.
With over 5 years of BPO experience and a background in e-commerce support, I bring a combination of customer service expertise, operational knowledge, and technical skills to every role I take on.
My experience includes Shopify, Salesforce, order processing, returns and refunds, customer issue resolution, and email and chat support. I am also continuously expanding my expertise in e-commerce management and virtual assistance to provide broader support to growing businesses using Notion and Zendesk.
I'm proactive, detail-oriented, and solution-driven. I believe great support goes beyond completing assigned tasks—it means taking ownership, anticipating needs, identifying solutions, and making things easier for the people I work with.
I'm looking to collaborate with businesses that value initiative, accountability, clear communication, and quality work.
Let's turn daily operations into smoother processes and business goals into measurable progress.
