I am an action-oriented and results-driven Manager with experience in Hotel, Restaurant, Customer Service Support, Technical support, Store Operations, and Property Management. I am well-versed in planning and managing the overall objectives and goals of the company.
In my previous role as a Customer Care Agent at Trafilea Company, an Ecommerce Tech Group, I was responsible for answering and resolving advanced product technical support questions received from customers. I have a Bachelor of Science in International Hospitality - Hotel and Restaurant Administration from Lyceum of the Philippines University.
As a Property Manager at C.T.C. Commercial Building, I oversaw and took the lead in the supervision of the day-to-day management of the different businesses located inside the premises/compound of the company. I was in charge of ensuring that all business permits and licenses were secured and completed for compliance with the government. I also created and analyzed Business Proposals/Plans and Lease agreements/contracts, maintained orderliness and cleanliness of the working environment, and recommended initiatives to increase property value and satisfy tenant requirements.