Ankush P

I improved operational efficiency by 10% at Renaissance Home and Infra by analyzing end-to-end business processes and customer workflows.

I partnered with stakeholders to gather and document requirements for CRM and workflow improvements, while administering HubSpot and Zoho CRM to strengthen data quality, reporting accuracy, and process governance. I also produced KPI reports, workflow guidelines, and operational standards supporting digital transformation.

Previously at Kiran Construction, I supported business development through market analysis, forecasting, reporting, and CRM record management. My workflow improvements contributed to a 15% increase in operational efficiency.

I'm currently pursuing an M.Sc. in International Management in Berlin, focused on Business Analytics, Digital Transformation, and Product & Innovation Management, with a strong interest in Salesforce product delivery and SaaS solutions.