MK
Open to opportunities

Mandakini Kwatra

@mandakinikwatra

Experienced Senior Business Analyst with a focus on process improvement.

Germany
Message

What I'm looking for

I am seeking a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am a dedicated Senior Business Analyst with extensive experience in managing business requirements and transforming them into actionable tasks. Currently, I serve as an Assistant Vice President at Deutsche Bank AG in Frankfurt, where I lead requirement workshops and collaborate closely with stakeholders to ensure successful project outcomes. My expertise in JIRA and agile methodologies allows me to effectively manage sprints and facilitate communication between development teams and business units.

Throughout my career, I have consistently demonstrated my ability to identify process gaps and propose innovative solutions that enhance operational efficiency. My background includes significant roles at HCL Technologies and HSBC, where I honed my skills in business process modeling, change management, and quality assurance. I am passionate about leveraging my analytical skills to drive business success and improve user experiences.

Experience

Work history, roles, and key accomplishments

DA
Current

Assistant Vice President - Senior Business Analyst

Deutsche Bank AG

Jun 2024 - Present (1 year 1 month)

Managed business requirements, transforming them into JIRA epics and stories, and conducted requirement workshops and demos with stakeholders. Actively participated in sprint planning, grooming development teams, and identified defects through code analysis.

DA

Assistant Vice President - Identity & Access Concept Senior Specialist

Deutsche Bank AG

Jun 2022 - May 2024 (1 year 11 months)

Managed business requirements, transforming them into JIRA epics and stories, and actively participated in sprint planning and grooming of the development team. Analyzed and owned the further development and automation of processes within the IT architecture for the documentation tool IDAHO.

HL

Business Analyst

HCL Technologies Private Ltd

Jun 2016 - Oct 2021 (5 years 4 months)

Conducted requirement elicitation and analysis, preparing FSD, Use Cases, Project Scope Documents, and Process Workflows. Created user stories, conducted grooming sessions, and performed functional testing.

HL

Finance Executive - General Ledger Processing

HSBC Electronic Data Processing India Private Limited

Nov 2013 - May 2016 (2 years 6 months)

Managed multiple enhancement projects for PeopleSoft 9.1, coordinating with project managers for project plans and preparing BRD, GAP, and impact analysis. Provided technical and functional support to business users, built new queries in GLP Query tool, and created user manuals and presentations.

SL

Senior Associate - Corporate Actions, Income Reconciliation

Saxo India Private Ltd

Nov 2010 - Jul 2012 (1 year 8 months)

Conducted requirement gathering sessions, documented client requirements, and handled client escalations. Built new queries in Intellimatch and managed administration of the SmartStream application.

Education

Degrees, certifications, and relevant coursework

AO

Add On Training (BCS Accredited Training Organization)

BCS Practitioner Certificate, Business Analysis Practice

Completed the BCS Practitioner Certificate in Business Analysis Practice. This training was provided by an Add On Training, a BCS Accredited Training Organization.

AO

Add On Training (BCS Accredited Training Organization)

Requirement Engineering Certification, Requirement Engineering

Obtained the Requirement Engineering Certification from Add On Training, a BCS Accredited Training Organization. This certification focused on key principles and practices in requirement engineering.

AO

Add On Training (BCS Accredited Training Organization)

Foundation Business Analysis Certification, Business Analysis

Achieved the Foundation Business Analysis Certification through Add On Training, a BCS Accredited Training Organization. This program covered foundational concepts in business analysis.

IU

Institute of Financial Services, UK

CeMAP 1, 2 & 3, Financial Services

Completed the CeMAP 1, 2 & 3 certifications at the Institute of Financial Services, UK. These certifications are essential for mortgage advisors in the UK.

Delhi University logoDU

Delhi University

Bachelor of Commerce, Commerce

Grade: Second class

Activities and societies: Writing articles and poetry, Volunteering for animal welfare organizations, Life-skills counseling to school students, Spirituality and Meditation, Sport activities like bicycling, running, badminton, squash

Studied Accounts, income tax, economics, and business communication. Engaged in writing articles and poetry, volunteering for animal welfare organizations, and life-skills counseling to school students.

Tech stack

Software and tools used professionally

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Mandakini Kwatra - Assistant Vice President - Senior Business Analyst - Deutsche Bank AG | Himalayas