Mandakini Kwatra
@mandakinikwatra
Experienced Senior Business Analyst with a focus on process improvement.
What I'm looking for
I am a dedicated Senior Business Analyst with extensive experience in managing business requirements and transforming them into actionable tasks. Currently, I serve as an Assistant Vice President at Deutsche Bank AG in Frankfurt, where I lead requirement workshops and collaborate closely with stakeholders to ensure successful project outcomes. My expertise in JIRA and agile methodologies allows me to effectively manage sprints and facilitate communication between development teams and business units.
Throughout my career, I have consistently demonstrated my ability to identify process gaps and propose innovative solutions that enhance operational efficiency. My background includes significant roles at HCL Technologies and HSBC, where I honed my skills in business process modeling, change management, and quality assurance. I am passionate about leveraging my analytical skills to drive business success and improve user experiences.
Experience
Work history, roles, and key accomplishments
Assistant Vice President - Senior Business Analyst
Deutsche Bank AG
Jun 2024 - Present (1 year 1 month)
Managed business requirements, transforming them into JIRA epics and stories, and conducted requirement workshops and demos with stakeholders. Actively participated in sprint planning, grooming development teams, and identified defects through code analysis.
Assistant Vice President - Identity & Access Concept Senior Specialist
Deutsche Bank AG
Jun 2022 - May 2024 (1 year 11 months)
Managed business requirements, transforming them into JIRA epics and stories, and actively participated in sprint planning and grooming of the development team. Analyzed and owned the further development and automation of processes within the IT architecture for the documentation tool IDAHO.
Senior Business Analyst
HCL Technologies GmbH
Nov 2021 - May 2022 (6 months)
Performed Business Process Modelling, Change Management, and Requirements Engineering within an agile framework. Reviewed test plans and test cases, mentored development and testing teams, and facilitated UAT.
Business Analyst
HCL Technologies Private Ltd
Jun 2016 - Oct 2021 (5 years 4 months)
Conducted requirement elicitation and analysis, preparing FSD, Use Cases, Project Scope Documents, and Process Workflows. Created user stories, conducted grooming sessions, and performed functional testing.
Finance Executive - General Ledger Processing
HSBC Electronic Data Processing India Private Limited
Nov 2013 - May 2016 (2 years 6 months)
Managed multiple enhancement projects for PeopleSoft 9.1, coordinating with project managers for project plans and preparing BRD, GAP, and impact analysis. Provided technical and functional support to business users, built new queries in GLP Query tool, and created user manuals and presentations.
Senior Associate - Corporate Actions, Income Reconciliation
Saxo India Private Ltd
Nov 2010 - Jul 2012 (1 year 8 months)
Conducted requirement gathering sessions, documented client requirements, and handled client escalations. Built new queries in Intellimatch and managed administration of the SmartStream application.
Business Analyst
Hewitt Associates
Sep 2005 - Nov 2010 (5 years 2 months)
Accomplished remote transitioning of payroll critical processes and reconciled custodian payments for equities and bonds. Processed claims, handled tax reporting, and managed SWIFT payments for various banks.
Education
Degrees, certifications, and relevant coursework
Add On Training (BCS Accredited Training Organization)
BCS Practitioner Certificate, Business Analysis Practice
Completed the BCS Practitioner Certificate in Business Analysis Practice. This training was provided by an Add On Training, a BCS Accredited Training Organization.
Add On Training (BCS Accredited Training Organization)
Requirement Engineering Certification, Requirement Engineering
Obtained the Requirement Engineering Certification from Add On Training, a BCS Accredited Training Organization. This certification focused on key principles and practices in requirement engineering.
Add On Training (BCS Accredited Training Organization)
Foundation Business Analysis Certification, Business Analysis
Achieved the Foundation Business Analysis Certification through Add On Training, a BCS Accredited Training Organization. This program covered foundational concepts in business analysis.
Institute of Financial Services, UK
CeMAP 1, 2 & 3, Financial Services
Completed the CeMAP 1, 2 & 3 certifications at the Institute of Financial Services, UK. These certifications are essential for mortgage advisors in the UK.
Delhi University
Bachelor of Commerce, Commerce
Grade: Second class
Activities and societies: Writing articles and poetry, Volunteering for animal welfare organizations, Life-skills counseling to school students, Spirituality and Meditation, Sport activities like bicycling, running, badminton, squash
Studied Accounts, income tax, economics, and business communication. Engaged in writing articles and poetry, volunteering for animal welfare organizations, and life-skills counseling to school students.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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