Open to opportunities

Filmon Reda

@filmonreda

Message

Customer-focused business analyst skilled in CRM, market entry strategy, and B2B relationship management.

Germany

Message

What I'm looking for

I seek a role where I can improve CRM processes, support B2B growth, and apply data-driven market strategies within a collaborative, growth-oriented company.

I am a results-driven business professional with hands-on experience in CRM data management, B2B customer success, and market-entry strategy development. I have supported sales teams in lead acquisition and client retention, contributed to business transformation projects in e-mobility, and developed marketing and financial plans for international markets.

With academic training in International Finance (B.Sc.) and an ongoing M.Sc. in Business Administration, I combine analytical skills in data analysis and MATLAB with strong communication and intercultural teamwork from an international exchange in Guadalajara. I deliver practical CRM improvements, data-driven recommendations, and scalable processes that support long-term client relationships.

Experience

Work history, roles, and key accomplishments

Werkstudent Customer Relationship

Rapid Data

Jun 2024 - Nov 2024 (5 months)

Supported capture and preparation of new and existing B2B customer contact and license data, collaborated closely with sales to win and retain clients, and maintained CRM records to improve data quality and customer satisfaction.

CRM Data Entry & Customer Success Sales Support Data Cleaning Email Communication Microsoft Excel

International Marketing Project

9N1M Sense

Oct 2023 - Feb 2024 (4 months)

Participated in an international marketing project producing a business plan and market-entry strategy for the US and Mexico, performing market analysis and consumer research and delivering recommendations to management.

Market Research Business Planning Go To Market Strategy Microsoft Word PowerPoint Financial Analysis

Praktikant Business Transformation

Drees & Sommer

Sep 2023 - Feb 2024 (5 months)

Contributed to developing new e-mobility business models and building digital platforms, supported contact management and marketing text creation, and produced SAP controlling analyses to support national and international B2B client acquisition.

Business Transformation Digital Platforms SAP Controlling CRM Data Analysis

Education

Degrees, certifications, and relevant coursework

Hochschule für Wirtschaft

Master of Science, Business / Management

2025 -

Master of Science in Unternehmensführung with focuses in Strategic Management, Finance & Accounting, Innovation and Risk Management, Leadership, Conflict Management, and empirical research and data analysis.