Ankan SarkarAS
Open to opportunities

Ankan Sarkar

@ankansarkar

Results-driven professional with expertise in auditing and customer service.

India

What I'm looking for

I am looking for a role that values accuracy and efficiency, with opportunities for leadership and professional growth.

With over 8 years of experience in customer service, auditing, and data evaluation, I have developed a strong foundation in managing large-scale annotation and evaluation projects. My keen eye for accuracy and efficiency has allowed me to deliver high-quality results consistently. I pride myself on my strong communication skills and proficiency in MS Office tools, which have been instrumental in ensuring that my deliverables meet the highest standards.

In my most recent role as a Lead Auditor at Scale.AI, I conducted detailed audits on annotated data, ensuring compliance with project guidelines. I led and mentored a team of annotators, significantly improving workflow efficiency. My collaborative approach with cross-functional teams has enabled us to optimize annotation strategies, resulting in enhanced quality control and project outcomes. I am passionate about training and developing talent, which I believe is crucial for maintaining high standards in any organization.

Experience

Work history, roles, and key accomplishments

WI

Customer Care Executive

Wipro

Mar 2015 - Dec 2018 (3 years 9 months)

Handled customer inquiries and resolved issues efficiently, ensuring high customer satisfaction. Provided support across multiple communication channels, including phone, email, and chat.

Education

Degrees, certifications, and relevant coursework

Indira Gandhi Open University logoIU

Indira Gandhi Open University

Bachelor of Computer Science, Computer Science

Completed a Bachelor of Computer Science, focusing on foundational principles and practical applications in the field. Gained knowledge in various aspects of computer science relevant to modern technology.

Tech stack

Software and tools used professionally

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Ankan Sarkar - Lead Auditor - Scale.AI | Himalayas