Ankan Sarkar
@ankansarkar
Results-driven professional with expertise in auditing and customer service.
What I'm looking for
With over 8 years of experience in customer service, auditing, and data evaluation, I have developed a strong foundation in managing large-scale annotation and evaluation projects. My keen eye for accuracy and efficiency has allowed me to deliver high-quality results consistently. I pride myself on my strong communication skills and proficiency in MS Office tools, which have been instrumental in ensuring that my deliverables meet the highest standards.
In my most recent role as a Lead Auditor at Scale.AI, I conducted detailed audits on annotated data, ensuring compliance with project guidelines. I led and mentored a team of annotators, significantly improving workflow efficiency. My collaborative approach with cross-functional teams has enabled us to optimize annotation strategies, resulting in enhanced quality control and project outcomes. I am passionate about training and developing talent, which I believe is crucial for maintaining high standards in any organization.
Experience
Work history, roles, and key accomplishments
Lead Auditor
Scale.AI
Jun 2019 - Sep 2024 (5 years 3 months)
Conducted detailed audits on annotated data to ensure accuracy and compliance with project guidelines. Led and mentored a team of annotators, improving overall workflow efficiency.
Customer Care Executive
Wipro
Mar 2015 - Dec 2018 (3 years 9 months)
Handled customer inquiries and resolved issues efficiently, ensuring high customer satisfaction. Provided support across multiple communication channels, including phone, email, and chat.
Education
Degrees, certifications, and relevant coursework
Indira Gandhi Open University
Bachelor of Computer Science, Computer Science
Completed a Bachelor of Computer Science, focusing on foundational principles and practical applications in the field. Gained knowledge in various aspects of computer science relevant to modern technology.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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