Simanto BagchiSB
Open to opportunities

Simanto Bagchi

@simantobagchi

Results-driven QA Lead with expertise in process improvement and data analysis.

India

What I'm looking for

I am looking for a role that fosters growth, encourages innovation, and values quality.

I am a results-driven professional with over 8.5 years of expertise in Quality Assurance, Data Analysis, and Project Management. My journey has been marked by a commitment to excellence and continuous improvement, demonstrated through my role as a QA Lead at Randstad Enterprise, where I oversee a team of 15 staffing specialists. I am passionate about driving quality metrics and optimizing performance to achieve operational excellence.

Throughout my career, I have successfully led initiatives that resulted in significant improvements in quality scores and operational efficiency. For instance, I played a pivotal role in elevating team quality metrics at Amazon's Relay Operations Center from 85% to 98%. My experience in people management and coaching has allowed me to foster a culture of quality excellence, ensuring that my teams consistently meet and exceed performance expectations. I am dedicated to leveraging my skills in Lean Six Sigma and Agile methodologies to drive impactful change and deliver results.

Experience

Work history, roles, and key accomplishments

RE
Current

Quality Assurance Auditor

Randstad Enterprise

Aug 2024 - Present (10 months)

As a Quality Assurance Auditor, I conduct audits of processes and outputs to ensure compliance with quality standards. I identify areas for improvement, document findings, and promote a culture of quality excellence through training and coaching. I also prepare and present business review reports to leadership.

Education

Degrees, certifications, and relevant coursework

Jawaharlal Nehru Technological University logoJU

Jawaharlal Nehru Technological University

Bachelor of Technology, Computer Science and Engineering

2016 -

Tech stack

Software and tools used professionally

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