Anita Joseph-Hayes

Established marketing vision and strategy by collaborating with clients and internal stakeholders, focusing on brand aesthetics and sales-focused client pipelines. Executed Facebook, social media, and Google ad campaigns to increase brand awareness and user engagement, utilizing Google Analytics to measure campaign ROI and optimize strategies.

Managed customer transactions efficiently and accurately, ensuring a positive dining experience. Handled cash, processed payments, and provided exceptional customer service.

Executed efficient and accurate wrapping of bakery bread products. Ensured quality standards and timely preparation for customer availability.

Conducted outbound calls to prospective clients to promote and sell company products. Consistently achieved and exceeded sales targets while maintaining a professional and customer-focused approach.

Developed and executed marketing strategies to enhance brand visibility and customer engagement. Managed promotional events and customer interactions to drive business growth.

Developed and executed strategic marketing plans that increased brand awareness and drove sales growth for diverse clients. Leveraged market research and data analysis to optimize campaign performance.

Developed and executed strategic marketing plans and campaigns for diverse clients. This resulted in increased brand awareness and revenue growth.

Developed and implemented strategic marketing campaigns that increased client engagement and brand visibility. This resulted in a 25% growth in customer acquisition over a 12-month period.

Facilitated communication and provided administrative support for community service programs. Enhanced operational efficiency and fostered a welcoming environment for students and staff.

Provided comprehensive administrative support to faculty and staff, including managing schedules, coordinating meetings, and maintaining accurate records. This enhanced operational efficiency and improved communication across departments.

Provided exceptional support to customers by resolving inquiries and issues efficiently. Contributed to a 20% increase in customer satisfaction scores through effective problem-solving and service delivery.

Facilitated English language learning for Japanese students by developing engaging lesson plans and conducting interactive classroom activities. Provided one-on-one support to enhance language proficiency and cultural understanding.

Developed client sales funnels to achieve targeted sales and revenue metrics, while promoting a range of medical and insurance packages. Assisted clients with program details, billing inquiries, and eligibility criteria, utilizing active listening and conflict resolution skills to address and resolve service issues effectively.

Ensured the health and safety of program participants by managing and supervising social extracurricular activities. Developed and managed age-appropriate activities and schedules for youth participants, focusing on pre-K to elementary-aged children, while communicating effectively with parents and caregivers.

Reviewed employee time and attendance records to ensure accuracy and compliance. Managed payroll and compensation data utilizing platforms such as Workforce Now, CCI, Citrix, ADP Works, and Henry, resolving discrepancies by collaborating with internal teams and client HR representatives.

Reviewed and verified application credentials, licenses, and educational achievements to support regulatory obligations for government sector clients. Conducted onsite and remote candidate interviews to validate background details, resolving discrepancies and entering data into the internal candidate management system.

Conducted real-time assessments and prioritized traffic data, effectively dispatching maintenance and SSP personnel to ensure optimal traffic flow and motorist safety. Coordinated communications across multiple agencies and public channels, managing traveler information dissemination through CMS and media outlets.

Assisted clients with personal care tasks, including bathing, grooming, and dressing, ensuring comfort and dignity. Managed medication schedules, monitored clients' health, and prepared nutritious meals while facilitating mobility and transportation needs.

Completed a Master of Business Administration with a specialization in International Business. Gained expertise in global market analysis, cross-cultural management, and international trade policies.

Earned a Bachelor of Business Administration, focusing on core business principles and management practices. Developed foundational skills in finance, marketing, and organizational behavior.