Anisha Chautilal
@anishachautilal
People-focused and dependable professional with experience in customer service, sales, and creative marketing.
What I'm looking for
I am a results-driven sales and customer service professional with over a decade of experience supporting customers, closing sales, and managing freight-forwarding operations. I combine strong communication, negotiation, and organizational skills with hands-on experience in logistics and bond-area package handling.
My background includes social media marketing, creating promotional content (radio ads, flyers, video) and running campaigns on Facebook, Instagram and TikTok, alongside administrative support and customer-facing roles across retail, broadcasting, and logistics companies.
I am dedicated, adaptable, and team-oriented, focused on exceeding targets, resolving issues with empathy, and contributing to company growth through practical problem-solving and creative promotion strategies.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Freeport Medical Centre
Jan 2024 - Jun 2024 (5 months)
Managed social media channels and created ads, flyers and radio spots to drive patient acquisition and event outreach during a 6-month contract; assisted patients with inquiries and supported administrative onboarding.
Customer Service Representative
Aeropost Trinidad Limited
Dec 2013 - Jan 2023 (9 years 1 month)
Supported customers with freight forwarding, package tracking and delivery services, organized and processed shipments in bond areas, and resolved customer concerns to maintain loyalty over a nine-year tenure.
Sales & Customer Service Rep
J.S. Distributors
Jan 2011 - Dec 2012 (1 year 11 months)
Promoted and sold products while providing personalized customer support and managing sales documentation and distribution operations.
Customer Service Representative
Cellular Planet Limited
Jan 2006 - Dec 2008 (2 years 11 months)
Sold mobile devices and services, met sales targets, provided after-sales support and resolved billing and technical concerns for customers.
Customer Service Representative
DigiStyle Solutions
Jan 2005 - Dec 2006 (1 year 11 months)
Provided high-quality customer service, assisted with product inquiries and supported marketing initiatives to promote mobile solutions.
Customer Service Representative
Trinidad Broadcasting Company
Jan 2003 - Dec 2005 (2 years 11 months)
Assisted with on-the-road air-time sales, promotions and advertising campaigns to drive sponsorship and revenue growth.
Customer Service Representative
Cellular Planet Limited
Jan 2001 - Dec 2002 (1 year 11 months)
Handled mobile phone sales, assisted customers in selecting suitable products and maintained inventory accuracy.
Education
Degrees, certifications, and relevant coursework
Institute of Tertiary Tutors
Computer Technician Certificate, Computer Technology
Completed Computer Technician training covering hardware, software, and basic troubleshooting.
P&R Learning Centre
Certificate, Administrative Support
Completed courses in Telephone Operations, Receptionist duties, and Computer Literacy to support administrative and customer service roles.
Dale Carnegie Training
Professional Course, Sales and Communication
Completed the Sales Advantage course focused on sales techniques, communication, and negotiation skills.
Announcer’s Broadcasting Academy
Certificate, Broadcasting
Completed training in the fundamentals of broadcasting including announcing and basic production skills.
Rituals Coffee House
Program Certificate, Hospitality
Completed the Express 101 program focused on customer service and barista fundamentals.
Carapichaima Senior Comprehensive
Certificate, Culinary Arts
Completed the U.W.I. Bread, Cakes & Pastries program covering bakery production and pastry techniques.
St. Jude’s Private Primary School
Primary School Certificate, Primary Education
Primary school education.
Gasparillo Composite School
Secondary School Certificate, Secondary Education
Secondary school education.
Couva Private Primary School
Primary School Certificate, Primary Education
Primary school education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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