anine lombard

Conducts outbound customer calls to strengthen relationships and improve retention. Identifies cancellation trends and collaborates with the marketing team to inform retention campaigns.

Closed 180+ new memberships in 2025, generating over R121,000 in monthly recurring revenue. Managed 900+ inbound sales enquiries and led a junior sales team, front-of-house operations, and community outreach initiatives.

Managed full sales pipeline and achieved consistent quarterly revenue targets of R60,000+. Led national pop-up sales teams and collaborated with international suppliers.

Played a key role in launching and scaling a startup sports infrastructure brand, generating over R2 million in total sales. Managed the entire commercial pipeline and built long-term partnerships with repeat commercial clients.

Converted inbound leads via Salesforce CRM and Monday. Managed international client relationships across multiple countries and created and posted all content and online ads.

Created, planned, and posted all content and online ads. Managed inbound digital leads from Facebook, Google, and website channels, directing queries to relevant departments.

Managed international inbound digital leads and liaised with customers via telephone and email to complete VAT registration documentation within deadlines. Maintained excellent client and accounts relationships.

Served as the first point of contact for patients, managing inbound calls, appointment scheduling, and front-desk reception. Maintained confidential patient records and managed patient accounts.

Provided sales assistance and merchandising support in a retail environment.

Provided sales assistance and merchandising support in a retail environment.

Earned a BA in Health and Social Services with a focus on Psychological Counseling from the University of South Africa from 2014 to 2019.

Completed Matric (National Senior Certificate) at Jeppe High School for Girls from 2008 to 2012.