anil maharjan

I am a dedicated QA Team Lead with a strong background in quality assurance and technical support. With over five years of experience at Vianet Communication Ltd., I have developed and implemented quality assurance procedures that significantly enhance product quality and customer satisfaction. My role involves monitoring performance, identifying training needs, and collaborating with various departments to ensure seamless operations.

Throughout my career, I have successfully led initiatives to improve customer service quality by analyzing data and providing actionable insights. My technical expertise in troubleshooting and network configurations, combined with my ability to communicate effectively with both technical and non-technical teams, has been instrumental in driving improvements and maximizing profitability. I am passionate about delivering high-quality products and continuously seek opportunities to enhance my skills and contribute to my organization's success.