Open to opportunities

Babulal Bishowkarma

@babulalbishowkarma

Technical Support Representative focused on resolving network issues, delivering remote support, and ensuring customer satisfaction.

Nepal

Message

What I'm looking for

I’m looking for a role where I can deliver fast, effective technical support, handle customer queries with clear communication, and improve customer outcomes through diligent follow-ups and accurate reporting.

I’m a Technical Support professional with over 2+ years of experience providing technical support for internet and network-related issues. I’m skilled in troubleshooting network and customer issues, delivering effective remote support, and following up to ensure reported problems are resolved.

I also support team operations through clear customer communication and daily reporting, while staying accountable for accuracy and deadlines. In parallel, I’ve worked part-time as a Data Analyst, completing data labeling, annotation, and data entry with strong attention to detail and productivity.

Experience

Work history, roles, and key accomplishments

Current

Technical Support Representative

Current

Subisu Cablenet Limited

Jan 2021 - Present (5 years 5 months)

Provided technical support to customers for internet and network-related issues, handling queries and following up to ensure timely resolution. Assisted with maintaining smooth service operations and customer communication.

Network Troubleshooting Customer Support Issue Follow Up Internet Connectivity Support Service Operations Communication Time Management Critical Thinking

Data Analyst

Cloudfactory Nepal

Jan 2022 - Jan 2024 (2 years)

Performed data labeling, annotation, and data entry tasks with accuracy while meeting deadlines. Prepared and sent daily reports to the team lead and maintained attention to detail and productivity.

Data Labeling Data Annotation Data Entry Quality Control Attention To Detail Productivity