Suraj Dumre

With a proven track record in customer service management, I have successfully led teams at Worldlink Communication since March 2020. My role as a Customer Service Supervisor involves overseeing a dedicated team of support representatives, where I focus on hiring, training, and coaching to enhance performance. I am adept at analyzing customer support metrics, which has allowed me to drive improvements in response times and customer satisfaction ratings.

My educational background includes a Bachelor's degree from Padmashree International College, which has equipped me with the necessary skills in web development, programming, and computer networking. I thrive in fast-paced environments and excel at building relationships with customers and colleagues alike. My ability to identify operational issues and implement effective solutions has consistently contributed to the success of my team and the organization as a whole.