Open to opportunities

Angelo Remiendo

@angeloremiendo

Message

I am a Learning and Development leader specializing in leadership, EI, and instructional design.

Philippines

Message

What I'm looking for

I seek a collaborative organization where I can design and lead leadership and EI programs, drive measurable performance improvements, and grow talent through data-driven L&D strategies and blended learning.

I am a results-driven Learning and Development leader with extensive experience building leadership development, emotional intelligence, and instructional design programs across BPO, banking, healthcare, and service industries. I have led end-to-end initiatives—from needs analysis and ADDIE-based design to LMS administration and program evaluation—delivering measurable performance improvements and aligning learning with business goals.

I coach and mentor leaders, design blended and digital learning, and implement competency frameworks and structured learning journeys that support career progression and operational excellence. I leverage project management tools like Asana and ClickUp and platforms such as TalentLMS and SharePoint to ensure high-quality execution and continuous learning.

Experience

Work history, roles, and key accomplishments

Current

Capability Development Manager

Current

EXL Service

Jun 2024 - Present (1 year 2 months)

Lead leadership development initiatives in the Philippines, overseeing a 6-month high-potential program and driving instructional design projects to improve leadership capability and training effectiveness.

Leadership Development Instructional Design Needs Analysis Coaching Project Management

Current

L&D Consultant

Current

Freelance

Oct 2022 - Present (2 years 10 months)

Designed and delivered custom leadership and emotional intelligence programs for SMEs and online businesses, improving team dynamics and training effectiveness through coached interventions and evaluation.

Instructional Design Coaching Asana ClickUp Needs Analysis Digital Marketing

Learning & Development Manager

Wells Fargo

Nov 2021 - Sep 2022 (10 months)

Led a global L&D team for branch banking, improving training quality and driving process and risk-control improvements across operations.

Learning Strategy Stakeholder Engagement Coaching Project Management Risk Control Facilitation Performance Improvement

Assistant Manager, Learning

Future Brands

Feb 2021 - Nov 2021 (9 months)

Oversaw employee engagement and knowledge management, implemented ADDIE-based training, and launched TalentLMS and SharePoint knowledge bases to support organizational change.

ADDIE Knowledge Management Employee Engagement SharePoint Change Management Data Analysis

Learning & Development Officer

Microsourcing PH

Sep 2019 - May 2020 (8 months)

Directed L&D and organizational development programs across AU and US markets, implemented competency and performance management, and developed a GROW coaching framework for leaders.

Organizational Development Coaching ADDIE Stakeholder Management Talent Management LMS

Leadership Trainer

ePerformax Contact Centers

Aug 2018 - Feb 2019 (6 months)

Delivered leadership courses and calibration for leaders across e-commerce, telecom, and fintech accounts, improving leader evaluation accuracy and call quality.

Leadership Training Coaching Data Analysis Excel Facilitation Quality Assurance

Senior Process Trainer

ePerformax Contact Centers

Jul 2015 - May 2018 (2 years 10 months)

Led product and soft-skills training for UK and US business lines, supervised assistant trainers, and designed ADDIE-based programs to improve onboarding and performance.