Open to opportunities

Angel Lynn Suarez

@angellynnsuarez

Message

Customer Relations Officer with strong problem-solving and communication skills.

Philippines

Message

What I'm looking for

I seek a role that fosters professional growth and utilizes my customer service expertise.

I am Angel Lynn Suarez, a dedicated professional with a Bachelor of Science in Information Technology. My career has been marked by a commitment to providing exceptional customer service and support. I have honed my skills in various roles, including my current position as a Customer Relations Officer at Citihomes Builder and Development Inc., where I assist clients in navigating the home-buying process and address their concerns with empathy and efficiency.

Previously, I served as a Senior Membership Services Associate at Anvaya Cove Beach and Nature Club, where I managed a range of transactional tasks for club members and visitors. My experience as a Reservations Officer further solidified my ability to handle customer inquiries and ensure a seamless booking experience. I thrive in fast-paced environments and am known for my attention to detail and ability to work under pressure, making me a valuable asset to any team.

Experience

Work history, roles, and key accomplishments

Current

Customer Relations Officer

Current

Citihomes Builder and Development Inc

Apr 2022 - Aug 2024 (2 years 4 months)

As a Customer Relations Officer, I provided detailed information to clients interested in purchasing homes, addressed homeowner concerns, assisted with payments, managed paperwork, and educated clients on the home buying process.

Customer Service Communication Problem Solving Time Management Microsoft Office Active Listening Documentation

Senior Membership Services Associate

Anvaya Cove Beach and Nature Club (Ayala Land Premier)

Dec 2017 - Feb 2020 (2 years 2 months)

In this role, I managed various transactional tasks for club members and visitors, ensuring professional documentation and service in a busy office environment.

Member Services Documentation Customer Service Communication Problem Solving Office Management

Reservations Officer

Anvaya Cove Beach and Nature Club (Ayala Land Premier)

Nov 2014 - Dec 2017 (3 years 1 month)

As a Reservations Officer, I assisted club members and visitors with accommodation bookings and day tours, responding promptly to inquiries via calls and emails.

Customer Service Communication Problem Solving Time Management Microsoft Office

Sales and Marketing Assistant

JAMES FAUSTO INC. NETWORX JETSPORTS

Oct 2013 - Jul 2014 (9 months)

In this position, I supported sales and marketing efforts, assisting with various tasks to promote the company's products and services effectively.

Sales Support Marketing Customer Service Communication Time Management Microsoft Office

Education

Degrees, certifications, and relevant coursework

Columban College, Inc.

Bachelor of Science, Information Technology

2009 - 2013

Completed a Bachelor of Science majoring in Information Technology, focusing on various aspects of IT including programming, systems analysis, and network management.