Jonathan Ray Ibarra
@jonathanrayibarra
Dedicated customer service professional seeking to leverage strong communication skills.
What I'm looking for
I am a motivated individual with experience in customer service and volunteer work, seeking to contribute my organizational and communication skills to a dynamic team. My previous role at CONECTYS as a non-voice customer service representative has honed my ability to handle client interactions effectively.
I hold a Bachelor of Tourism Management degree from the University of Mindanao, which has equipped me with a solid foundation in customer relations and service management. Additionally, my volunteer experience with the Professional Regulation Commission has further developed my patience and empathy in dealing with diverse clients.
I am eager to bring my skills in maintaining customer satisfaction and providing supportive interactions to a new role, where I can continue to grow professionally and contribute to a company's success.
Experience
Work history, roles, and key accomplishments
Customer Service Representative
CONECTYS
Jan 2023 - Feb 2023 (1 month)
Worked as a customer service representative in a non-voice capacity, providing support to clients and ensuring their needs were met during a seasonal account.
Exam Volunteer
Professional Regulation Commission
Jan 2018 - Jan 2023 (4 years 11 months)
Volunteered for the Professional Regulation Commission, assisting in the organization and execution of examination processes from 2018 to 2023.
Education
Degrees, certifications, and relevant coursework
Ama Computer Learning Center
Strand in IT (Animation), Information Technology
2017 - 2019
University of Mindanao
Bachelor of Tourism Management, Tourism Management
2015 - 2019
General Baptist Bible College
Junior High School
2016 - 2017
San Lorenzo Elementary School
Elementary School
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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