angeline autencio

Obtained, requested and documented medical records from hospitals, imaging centers and providers via email, fax and phone; created patient profiles and ensured records were complete before appointments. Prepared release of health information forms and coordinated with clinics to support timely care.

Managed referrals and scheduling, handling inbound and outbound calls for patients and coordinating appointments to streamline patient flow. Submitted and tracked prior authorization requests and documented authorization status for home health procedures.

Processed medical records requests and obtained prior authorizations for ABA procedures, following up with payers to secure approvals and documenting status across portals, fax and phone. Handled patient inquiries and directed cases to appropriate departments to maintain service continuity.

Requested and followed up on prior authorizations with US healthcare insurers for inpatient and outpatient services, documented request status via portal/fax/phone, and reviewed clinical charts with nurse reviewers to provide additional information. Ensured accurate authorization records and insurer communication.

Completed training or coursework related to home health patient support and coordination.

Completed a Bachelor of Science in Radiologic Technology program with coursework and clinical training in radiologic procedures and patient care.