Mariedel Iposada

Trained new team members on company procedures and safety requirements. Coached team members in techniques necessary to complete job tasks, and managed schedules, accepted time off requests and found coverage for short shifts.

Reviewed incoming referrals, accepted patients, and verified insurance eligibility. Requested authorization through various channels and coordinated with PCP's office for patient care.

Coordinated patient intake for Wellspring Home Health Services, confirming patient information and eligibility. Managed authorization requests and updated authorization lists.

Led and managed a team of data entry specialists, ensuring efficient handling of RN documentation and compliance standards. Provided guidance, training, and support to team members.

Trained new team members on company procedures and safety requirements. Coached team members in techniques necessary to complete job tasks, and managed schedules, accepted time off requests and found coverage for short shifts.

Managed medically home referrals and served as the point of contact for patients at a medical facility. Scheduled appointments with patients and clinicians, and entered patient information into the EMR.

Managed and coordinated patient visits, matching schedules with staff availability and suitability. Called insurance for authorized number of visits and plotted visits on the EMR.

Coordinated patient intake for 21st Century Home Health Services, developing care plans and coordinating patient care services. Managed authorization requests and updated authorization lists.

Followed up with doctor's offices for signed orders and managed accurate phone and fax numbers for PCP's offices. Sent physician's orders through electronic fax and completed monthly internal audits.

Answered customer telephone calls promptly to avoid on-hold wait times. Responsible for the discovery, validation, recovery, and adjustments of claims overpayments.

Completed two years of college education in Hospitality. Focused on foundational courses relevant to the hospitality industry.

Obtained a High School Diploma, completing secondary education. Developed foundational academic skills and knowledge.