Stekkyian 3668
@stekkyian3668
Dedicated healthcare professional specializing in Revenue Cycle Management.
What I'm looking for
I am a dedicated healthcare professional with over seven years of experience in Revenue Cycle Management, specializing in Claims Handling, Collections, and Patient Coordination. My expertise lies in managing prior authorization processes and collaborating with healthcare providers, insurance companies, and pharmacies to ensure timely and accurate patient care. I have been recognized for streamlining workflows, improving claims accuracy, and reducing denials to enhance overall revenue performance.
Throughout my career, I have demonstrated a strong commitment to delivering patient-focused solutions while ensuring compliance with healthcare regulations. My roles have included working as a Collections Representative and Patient Coordinator, where I effectively communicated with patients and insurance companies to resolve billing issues and facilitate the onboarding process for new patients. I pride myself on my keen attention to detail and strong problem-solving skills, which have allowed me to excel in fast-paced environments.
Experience
Work history, roles, and key accomplishments
Member Experience Representative
Mochi Health
Jan 2023 - Dec 2024 (1 year 11 months)
Provided support to prospective and existing patients through phone, email, and chat. Assisted in scheduling appointments and resolving billing issues, enhancing the overall patient experience. Conducted outbound calls for onboarding new patients and processed prescription requests.
Collections Rep / Patient Coordinator
Optum Global Solutions
Oct 2021 - Jul 2023 (1 year 9 months)
Managed patient accounts by contacting clients to discuss and settle outstanding medical bills. Ensured compliance with HIPAA regulations and facilitated the billing and reimbursement processes by working closely with insurance companies.
Customer Service Representative
Hinduja Global Solutions
Oct 2016 - Oct 2021 (4 years 11 months)
Analyzed and resolved denied and underpaid insurance claims, collaborating with insurance companies for documentation and appeals. Maintained detailed records of communications and actions taken to ensure compliance with regulatory requirements.
Education
Degrees, certifications, and relevant coursework
University of Caloocan City
Bachelor of Science, Information System
2011 - 2015
Completed a Bachelor of Science in Information System, focusing on the integration of technology in healthcare and information management.
Collegio De Santa Teresa de Avila
Bachelor of Science, Information Technology
2010 - 2011
Earned a Bachelor of Science in Information Technology, emphasizing software development and IT project management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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