Angelica Reis de Souza

Commercial role focused on client relationship management and follow-up, combining in-person visits, negotiation analysis, and support to commercial operations.

• Conducted client visits on a weekly, biweekly, or monthly basis, depending on schedule availability, to follow up on relationships and commercial needs.
• Analyzed commercial negotiations and tracked agreed-upon terms.
• Developed and m

Supported the Pharma Commercial Management operations, focusing on performance tracking, information analysis, commercial processes, and support to sales teams.

• Prepared performance-tracking reports for 5 commercial teams, totaling 47 sales representatives, using the IQVIA database.
• Tracked sales and delinquency indicators to support commercial management.
• Analyzed commercial discrepancies

Worked as a freelancer in operational and administrative support, combining remote work with biweekly in-person support at the clinic, focusing on information organization, client communication, process tracking, and indicator control.

• Registered and organized patient data and medical intake records.
• Scheduled and tracked appointments and surgeries.
• Maintained active post-appointment and po

Worked as the interface between clients, the commercial area, and operations, tracking orders, planning, and production while supporting information flow and client demands.

• Served corporate clients and supported sales executives.
• Prepared budgets and price tables.
• Registered and updated client, product, and input data.
• Created product models, mockups, and technical data sheets.
• Analyze

Provided support for commercial and logistics operations, monitoring clients, deliveries, incidents, and service level indicators, while acting as a liaison between clients, the sales team, and operations.

• Monitored client operations to ensure smooth activity execution and information flow.
• Maintained and updated the client database.
• Supported sales executives and customer service (SAC) rou

Worked in Sales Administration, supporting regional demand management, the commercial directorate, and the medical sales representative team; managed Key Accounts, orders, performance indicators, and processes while liaising with various company departments.

• Supported regional demand managers, the commercial directorate, and medical sales representatives, focusing on driving medical prescriptio

Provided support to the field sales team and managed client relations and administrative/sales processes, focusing on orders, sales data, database management, and after-sales service.

• Supported the field sales team.
• Served corporate clients, including key accounts.
• Prepared price quotes.
• Created and updated Excel reports.
• Analyzed discrepancies regarding consigned products.
• Monitored

I began my career at the company in Telesales, working in a hybrid role handling both outbound and inbound calls. In November 2007, I was promoted to Sales Secretary, shifting my focus to providing support for regional management and sales teams.

• Inside sales role (outbound and inbound telesales), managing relationships and service for small and medium-sized retail pharmacy accounts.
• Customer

Sep 2026

Jan 2020