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Cleverson Bueno

@cleversonbueno

Sales Operations & Business Operations professional experienced in order management, invoicing, CRM, customer support, and administrative operations.

Brazil

Message

What I'm looking for

I'm looking for a remote role supporting sales or back-office operations, where I can own priorities, maintain accurate customer and order records, and improve administrative workflows through clear written communication and AI tools.

I'm an Operations professional with 10+ years of experience supporting sales and business operations at Suprema Compensados and Compensado.com.br. I manage 200+ quotations monthly, process orders end-to-end, issue invoices, manage accounts receivable, and maintain a CRM database of 5,000+ companies while handling 300+ inbound customer inquiries each month.

I coordinate suppliers, carriers, deliveries, and post-sale follow-up across 22 Brazilian states, using Excel and AI tools such as ChatGPT and Claude to streamline documentation, customer communication, and day-to-day operations. I'm comfortable managing priorities independently in fully remote, asynchronous environments and collaborating across U.S. business hours.

Experience

Work history, roles, and key accomplishments

Current

Commercial & Administrative Operations

Current

Suprema Compensados / Compensado.com.br

Dec 2012 - Present (13 years 9 months)

Prepared and sent 200+ customer quotations per month, processed ~40 orders end to end, and issued and tracked ~40 invoices per month. Maintained CRM records for 5,000+ companies and handled 300+ inbound inquiries monthly.

Google Workspace Google Sheets Order Processing Quotations Invoicing Accounts Receivable Data Entry Shipment Tracking Email Support Complaint Resolution Documentation ChatGpt Claude

Sales Manager

WoodComp

Jan 2008 - Oct 2012 (4 years 9 months)

Led B2B sales of wood-based construction materials to contractors and construction companies. Managed the full sales cycle from prospecting to close, negotiated pricing and commercial terms, and coordinated with suppliers and logistics to fulfill orders.

Commercial Manager

Prime Materiais de Construção

Jan 2004 - May 2008 (4 years 4 months)

Managed commercial operations and the sales team for a construction-materials distributor. Developed pricing and commercial strategies, oversaw quotations and customer relationships, and coordinated purchasing, suppliers, and order fulfillment for B2B accounts.

Banking Intern

Banco do Brasil

Jan 1996 - May 1998 (2 years 4 months)

Supported daily banking operations, customer service, and administrative routines. Assisted with document processing, account handling, and internal reporting.