Angelia Comeaux

I am a dedicated and personable Customer Support Specialist with over five years of experience in resolving client inquiries and delivering high-quality service in fast-paced environments. My strong communication skills, patience, and problem-solving abilities have been recognized by both clients and colleagues alike. I am passionate about ensuring a positive customer experience and contributing to team success.

In my current role at Premium Parking, I respond to over 60 customer inquiries daily via phone, email, and chat, maintaining a 95% customer satisfaction rating. I troubleshoot technical issues and guide clients through onboarding and product usage, collaborating with sales and product teams to resolve escalated cases efficiently. My previous experience at Zingage SaaS allowed me to manage customer lifecycle interactions for a subscription-based product platform, where I documented client feedback and presented improvement opportunities to product managers.