Angela bike
@angelabike
Sales Administrative Support Specialist at THE CAPITAL HOTELS & APARTMENTS, coordinating senior sales managers’ diaries, travel, contracts, and tenders.
South AfricaWhat I'm looking for
At THE CAPITAL HOTELS & APARTMENTS, I provide administrative and coordination support to multiple senior sales managers at national head-office level. I manage complex diaries and coordinate meetings, site inspections, workshops, and domestic travel.
I prepare and maintain contracts, tenders, reports, templates, and presentation materials, and ensure rates and contractual details are accurately maintained across systems. I also handle stakeholder correspondence and confidential commercial documentation.
Earlier, I worked as a Reservations Agent at MINORHOTELS and held front-office roles at AFRICAN PRIDE MELROSE ARCH HOTEL and PROTEA HOTEL WANDERES. I’m remote-ready and comfortable supporting U.S.-based executives across time zones.
Experience
Work history, roles, and key accomplishments
Executive Administrator
The Capital Hotels & Apartments
Mar 2019 - Present (7 years 8 months)
Provided high-level administrative and coordination support to multiple senior sales managers at national head-office level, including managing complex diaries, coordinating travel, and handling confidential documentation.
Reservations Agent
Minor Hotels
Mar 2017 - Feb 2019 (1 year 11 months)
Managed client reservations via telephone and email, ensuring accuracy and service excellence, and supported daily operational administration.
Assistant Front Office Manager
African Pride Melrose Arch Hotel
Jul 2015 - Jan 2017 (1 year 6 months)
Supported management with operational coordination, reporting, and team oversight, and addressed escalated guest concerns professionally and confidentially.
Hotel Receptionist
African Pride Melrose Arch Hotel
Mar 2014 - Jun 2015 (1 year 3 months)
Managed accommodation queries, reservations, and confirmations, and maintained guest records and VIP profiles with accurate data capture.
Switchboard Operator
Protea Hotel Wanderers
Feb 2012 - Feb 2014 (2 years)
Professionally handled incoming calls and managed call routing, providing information and assisting with general enquiries.
Education
Degrees, certifications, and relevant coursework
Waverly Girls High School
Matric, General
Completed matriculation in 2009.
Protea Hotels
Inservice Hospitality Training, Hospitality
Completed in-service hospitality training.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Salary expectations
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