Open to opportunities

nonjabulo tabede

@nonjabulotabede

Message

Experienced receptionist and events professional skilled in client relations.

South Africa

Message

What I'm looking for

I am seeking a role combining administrative leadership and event operations where I can support executives, manage client relationships, and deliver seamless events while growing into greater operational responsibility.

I am a highly skilled receptionist and administrative professional with extensive experience in business-to-business sales, event management, and supporting executives. I have managed client relationships, negotiated contracts, and provided hands-on executive assistance to senior leadership.

I have directed event operations, coordinated vendors and artists, and ensured smooth on-site execution for multi-year festivals. My customer-care background includes meeting KPIs in call volume, quality surveys, and effective issue resolution.

I am proficient in Microsoft Word, Excel, and PowerPoint, and bring strong organizational, communication, and stakeholder-management skills to roles that require reliability, discretion, and operational excellence.

Experience

Work history, roles, and key accomplishments

Receptionist & Personal Assistant

Axcess Mobile

Managed front desk operations and provided executive-level administrative support, coordinating meetings, travel arrangements, and confidential correspondence for the CEO and high-profile clients.

Executive Assistance Scheduling Travel Coordination Microsoft Office Client Relations

Business-to-Business Sales Executive

Axcess Mobile

Managed and maintained relationships with corporate clients, negotiated contracts and closed deals that contributed to company growth, and developed sales strategies to enhance customer satisfaction.

B2B Sales Contract Negotiation Client Relationship Management Sales Strategy Account Management CRM Microsoft Excel

Customer Care & Retentions

Pioneer Debt Solutions

Responded to customer inquiries via phone and email, resolved issues professionally, and consistently met KPIs for talk time, surveys, and call volume to improve client satisfaction and retention.

Customer Service Retention KPIs Communication Microsoft Office

Operations Manager

Jazz at the Berg

Oversaw event logistics, vendor management, and artist coordination to ensure smooth on-site execution of the festival.

Event Operations Vendor Management Logistics Scheduling

Coordinating Assistant

We Can Arts Festival

Assisted in event planning, scheduling, and resource allocation, ensuring coordination between vendors, artists, and stakeholders for seamless festival delivery.

Event Coordination Scheduling Resource Allocation Stakeholder Management Event Planning Microsoft Office