Ntombizanele Sodinda
@ntombizanelesodinda
Experienced executive assistant with a passion for customer care.
What I'm looking for
I am an experienced and self-motivated executive assistant and office manager with over 20 years of experience. My expertise lies in managing complex calendars and coordinating international travel across different time zones, ensuring smooth and efficient office operations. I prioritize maintaining confidentiality and integrity while adhering to company policies, which has been crucial in my roles.
Throughout my career, I have developed strong communication skills, allowing me to effectively liaise with senior executives, clients, stakeholders, and board members. I am passionate about customer service and have a proven track record of building relationships and facilitating seamless interactions. My experience includes organizing high-level meetings, managing executive emails, and overseeing logistics for conferences involving CEOs from around the world.
Experience
Work history, roles, and key accomplishments
Executive Assistant to various Group CEOs
MTN
Jan 2015 - Dec 2021 (6 years 11 months)
Expertly managed busy calendars, adeptly adjusting to last-minute changes and challenges to ensure seamless scheduling. Coordinated complex international (including Middle East and Africa) and domestic travel, ensuring efficient logistics across different time zones.
Executive Assistant to MD
MTN
Jan 1999 - Dec 2015 (16 years 11 months)
Organised and scheduled high-level business, board, and personal meetings (in person and virtual). Maintained an organised email management system, prioritising messages and achieving inbox zero status.
Junior Assistant to CEO
MTN
Jan 1998 - Dec 1999 (1 year 11 months)
Upheld strict confidentiality and integrity, adhering to policies and procedures to safeguard sensitive information. Facilitated on-site and off-site conferences from planning to execution, including travel logistics for 21 CEOs from different parts of the world.
Secretary to MD
Southwestern Bell Corporation
Jan 1996 - Dec 1998 (2 years 11 months)
Acted as the point of contact between the CEO and his executives, board members, stakeholders, and customers. Maintained organised digital filing.
Fleet and Venue Coordinator
IEC
Jan 1994 - Dec 1996 (2 years 11 months)
Coordinated fleet and venue logistics for voting stations in the Eastern Cape during South Africa's first democratic voting. Ensured smooth operations for a critical national event.
Receptionist
New Africa Investments Limited
Jan 1991 - Dec 1994 (3 years 11 months)
Managed front desk operations, greeting visitors and directing calls efficiently. Provided essential administrative support to ensure smooth office functioning.
Receptionist
Ntshiba and Associates
Jan 1986 - Dec 1990 (4 years 11 months)
Handled incoming calls and managed the reception area, ensuring a welcoming environment. Assisted with various administrative tasks to support daily business operations.
Education
Degrees, certifications, and relevant coursework
Alison Courses
Certificate, Customer Service
Grade: Certificate
Achieved a customer service certificate through Alison courses, demonstrating a commitment to enhancing client interaction skills.
Unknown
Diploma, Public Relations
Grade: Diploma
Pursued a Public Relations diploma, gaining foundational knowledge in communication strategies and public engagement.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Social media
Job categories
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