Agatha Monique Africa
@agathamoniqueafrica
Experienced administrative professional and personal assistant skilled in office management and client relations.
South AfricaWhat I'm looking for
I am an experienced administrative professional currently serving as a Personal Assistant to a Project Director at a higher education consortium, where I manage diary coordination, meeting agendas and minutes, and Teams-based collaboration. I ensure timely distribution of documents and maintain accurate records and meeting addendums.
I oversee front- and back-office operations, customer relations, staff supervision and basic HR and accounts administration, including processing invoices and liaising with financial officers for payments. I also coordinate travel and external partner meetings, keeping distribution lists and schedules current.
Previously, I supported an academic centre as an Office Administrator, preparing expense reports, maintaining databases, booking venues and travel, and assisting with course administration and student enquiries. My hospitality background includes reception, duty management, HR supervision and guest-relations roles, giving me strong customer-service and reservation experience.
I am proficient with Microsoft Office tools, Teams, minute-taking and diary management, and I bring adaptability, a willingness to learn and dependable organizational skills to every role. I take pride in delivering accurate administrative support that helps teams operate efficiently.
Experience
Work history, roles, and key accomplishments
Personal Assistant to Project Director
Cste Higher Education Consortium (CHEC)
Feb 2021 - Present (4 years 10 months)
Provide administrative support to the Project Director by managing diary, arranging Teams meetings, compiling agendas and minutes, maintaining records, and processing approved invoices for payment.
Office Administrator
University of Stellenbosch
Aug 2019 - Dec 2019 (4 months)
Managed office operations for the Centre for Medical Ethics and Law including expense reporting, database maintenance, diary management, travel bookings, and coordination of courses and events.
Receptionist
IEIT Cyberlogic
Aug 2018 - Jan 2019 (5 months)
Served as receptionist performing front-desk duties, handling enquiries, scheduling appointments, and supporting basic administrative tasks.
Duty Manager / Night Auditor
DoubleTree by Hilton Washington DC
May 2012 - May 2013 (1 year)
Managed night audit processes and front-desk operations, handling reservations, cash reconciliation, guest relations, and shift responsibilities to ensure nightly accuracy.
Front Office Executive / Spa Administrator
The Hydro at Stellenbosch
Nov 2003 - Mar 2012 (8 years 4 months)
Managed front office and spa administration including reservations, guest relations, booking coordination, and customer service for hotel and spa operations.
HR Supervisor
Banana Island Doha by Anantara
Jun 2014 - Present (11 years 6 months)
Supervised HR activities for resort operations including staff supervision, training coordination, employee relations, and HR administrative tasks.
Education
Degrees, certifications, and relevant coursework
ITi-to-i TEFL
Teaching English as a Foreign Language
Completed a 120-hour international TEFL course with a 20-hour face-to-face practical in 2018.
JCT Computer Training Centre
Human Resource Management
Completed Human Resource Management training at JCT Computer Training Centre in 2011.
Boland College
Events Management
Completed events management training at Boland College in 2008.
ICIntec College
Aromatherapy
Completed aromatherapy training at Intec College in 2006.
Maties Community Training Centre
Computer Applications
Completed computer software training (WordPerfect, MS Word, MS Excel, PowerPoint, MS Access) at Maties Community Training Centre in 2005.
Luckhoff SSS
Secondary Education
Completed secondary education at Luckhoff SSS in 2001.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Social media
Job categories
Skills
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