Miguel Ángel Vázquez Meléndez
@angeelvm
Innovative professional with strong experience in leadership and sales.
What I'm looking for
I am an innovative and tech-savvy professional with a strong background in leadership, sales, and customer service. My passion lies in utilizing technology to solve challenges and deliver excellent results. I have a proven track record of collaborating with teams to streamline processes for efficiency and enhance productivity through the use of AI tools.
In my most recent role as a Branch Manager at BBVA, I successfully led teams to optimize processes and achieve objectives while managing customer portfolios using digital platforms. My previous experience as a Senior Executive involved managing high-value client portfolios and developing investment strategies, which honed my skills in remote team collaboration and client relationship management.
I am continuously learning new technologies to improve workflows and am eager to leverage my skills in a remote role that contributes to a dynamic team and drives business success.
Experience
Work history, roles, and key accomplishments
Branch Manager
BBVA
Mar 2022 - Mar 2024 (2 years)
Led teams to optimize processes and achieve objectives remotely. Managed customer portfolios using digital platforms.
Senior Executive
BBVA
Jun 2018 - Feb 2022 (3 years 8 months)
Managed high-value client portfolios remotely. Developed investment and savings strategies.
Account Executive
HSBC
Dec 2016 - Jun 2018 (1 year 6 months)
Provided personalized solutions to commercial clients. Focused on client relationship management and problem-solving.
Customer Service Agent
AT&T
Aug 2015 - Sep 2016 (1 year 1 month)
Assisted customers with inquiries and resolved service issues. Maintained high levels of customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Universidad Veracruzana
Specialization in Journalism, Communication Sciences
Completed studies focusing on Communication Sciences with a specialization in Journalism. Gained foundational knowledge and practical skills relevant to journalistic practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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