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Gerr User

@gerruser

Financial administrator with banking experience, strong accounting skills and customer-focused leadership.

Mexico
Message

What I'm looking for

I seek a role where I can apply accounting and treasury skills, lead customer-focused teams, ensure compliance, and continue growing in financial operations.

I am a financial administrator with over three years of experience in the banking sector and a Bachelor's in Financial Management and Finance. I combine solid accounting knowledge with hands-on experience managing cash, reconciliations and financial reporting.

I have held roles from accounting intern to branch manager, where I managed inventory, vaults, monthly closings, journal entries and treasury reconciliations. I also supported administrative platforms and materials accounting as an AX manager.

Customer service and team leadership are central to my approach: I have supervised commercial call centers, provided personalized client advice, handled payments, and resolved inquiries to boost satisfaction and sales. I emphasize compliance with regulations and maintaining high-quality service standards.

I am reliable, detail-oriented and eager to learn, with strengths in report creation, database management and problem-solving that help me deliver accurate financial operations and support organizational goals.

Experience

Work history, roles, and key accomplishments

HSBC Mexico logoHM

Sales and Service Advisor

HSBC Mexico

May 2018 - May 2020 (2 years)

Managed opening/closing procedures, executed cash and card transactions with reconciliations, and delivered personalized customer service to meet sales goals and resolve inquiries.

Education

Degrees, certifications, and relevant coursework

Autonomous University of Chihuahua logoAC

Autonomous University of Chihuahua

Bachelor's Degree, Financial Management and Finance

Bachelor’s Degree in Financial Management and Finance completed at the Autonomous University of Chihuahua in 2018.

Tech stack

Software and tools used professionally

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