Gerr User
@gerruser
Financial administrator with banking experience, strong accounting skills and customer-focused leadership.
MexicoWhat I'm looking for
I am a financial administrator with over three years of experience in the banking sector and a Bachelor's in Financial Management and Finance. I combine solid accounting knowledge with hands-on experience managing cash, reconciliations and financial reporting.
I have held roles from accounting intern to branch manager, where I managed inventory, vaults, monthly closings, journal entries and treasury reconciliations. I also supported administrative platforms and materials accounting as an AX manager.
Customer service and team leadership are central to my approach: I have supervised commercial call centers, provided personalized client advice, handled payments, and resolved inquiries to boost satisfaction and sales. I emphasize compliance with regulations and maintaining high-quality service standards.
I am reliable, detail-oriented and eager to learn, with strengths in report creation, database management and problem-solving that help me deliver accurate financial operations and support organizational goals.
Experience
Work history, roles, and key accomplishments
AX Manager
Carso Infraestructura y Construcción
Sep 2022 - Present (3 years 1 month)
Managed inventory and human resources administration platforms, handled materials accounting and general accounting to support operational continuity.
Administrative Assistant
Nuco Comunicaciones
Oct 2021 - Jul 2022 (9 months)
Managed commercial call center operations and daily administrative tasks, processed data and international customer orders while handling payments and providing personalized client support.
HMBranch Manager
HSBC Mexico
May 2020 - May 2021 (1 year)
Oversaw branch billing, payments, inventory control and monthly closings including journal entries and treasury reconciliation, while managing vault operations and customer service to drive satisfaction.
HMSales and Service Advisor
HSBC Mexico
May 2018 - May 2020 (2 years)
Managed opening/closing procedures, executed cash and card transactions with reconciliations, and delivered personalized customer service to meet sales goals and resolve inquiries.
Accounting Intern
Banter Citlali
Oct 2017 - Apr 2018 (6 months)
Recorded accounting entries using CONTPAQi, filed income and expense documents, and performed bank reconciliations to support accurate financial records.
Education
Degrees, certifications, and relevant coursework
ACAutonomous University of Chihuahua
Bachelor's Degree, Financial Management and Finance
Bachelor’s Degree in Financial Management and Finance completed at the Autonomous University of Chihuahua in 2018.
Tech stack
Software and tools used professionally
Availability
Location
MexicoAuthorized to work in
Job categories
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