Open to opportunities

Ane Garalde User

@anegaraldeuser

Message

Bilingual customer service representative with expertise in linguistic quality assurance.

Canada

Message

What I'm looking for

I seek a role that values collaboration and offers opportunities for professional growth.

I am a dedicated Linguistic Quality Assurance Specialist with a strong background in customer service and a passion for ensuring high-quality user experiences. Currently residing in Canada as a Permanent Resident, I am fluent in both Spanish and English, which allows me to effectively communicate and collaborate with diverse teams and clients.

In my current role at Globalstep, I focus on linguistic testing and translation quality review for video games, ensuring that localized content meets the highest standards of accuracy and cultural relevance. My previous experience includes roles at Pole To Win and as a receptionist, where I honed my skills in client interaction and document management. I thrive in environments that challenge my abilities and allow me to contribute to team success.

Experience

Work history, roles, and key accomplishments

Current

Castilian Spanish LQA

Current

Globalstep

Nov 2022 - Present (2 years 7 months)

Conducted linguistic testing and translation quality review for video games, ensuring accuracy and cultural relevance. Maintained terminology databases and collaborated with clients and internal teams to ensure customer satisfaction.

Client Communication Translation Review Customer Satisfaction

Castilian Spanish LQA

Pole To Win

Sep 2022 - Nov 2022 (2 months)

Performed linguistic testing and translation quality review for video games. Tested and edited translations to ensure high standards.

Linguistic Game Testing Video Game Testing Localization Quality

Waitress

Batzoki

Jan 2025 - Present (5 months)

Provided attentive service to guests, ensuring a positive dining experience. Handled customer interactions with professionalism and a service-oriented attitude.

Customer Service Guest Service

Receptionist

Oceanex

Jul 2022 - Aug 2022 (1 month)

Managed company documents and served as the primary point of contact for clients and visitors. Provided essential administrative support.

Document Management Administrative Support Communication

Education

Degrees, certifications, and relevant coursework

Dawson College

Diploma, 3D Animation & Computer Generated Imagery

Studied 3D Animation and Computer Generated Imagery, gaining skills in various animation techniques and software. Focused on creating visual content and understanding the principles of computer graphics.