AUAne Garalde User
@anegaraldeuser
Bilingual customer service representative with expertise in linguistic quality assurance.
CanadaWhat I'm looking for
I am a dedicated Linguistic Quality Assurance Specialist with a strong background in customer service and a passion for ensuring high-quality user experiences. Currently residing in Canada as a Permanent Resident, I am fluent in both Spanish and English, which allows me to effectively communicate and collaborate with diverse teams and clients.
In my current role at Globalstep, I focus on linguistic testing and translation quality review for video games, ensuring that localized content meets the highest standards of accuracy and cultural relevance. My previous experience includes roles at Pole To Win and as a receptionist, where I honed my skills in client interaction and document management. I thrive in environments that challenge my abilities and allow me to contribute to team success.
Experience
Work history, roles, and key accomplishments
Castilian Spanish LQA
Globalstep
Nov 2022 - Present (2 years 7 months)
Conducted linguistic testing and translation quality review for video games, ensuring accuracy and cultural relevance. Maintained terminology databases and collaborated with clients and internal teams to ensure customer satisfaction.
Castilian Spanish LQA
Pole To Win
Sep 2022 - Nov 2022 (2 months)
Performed linguistic testing and translation quality review for video games. Tested and edited translations to ensure high standards.
Waitress
Batzoki
Jan 2025 - Present (5 months)
Provided attentive service to guests, ensuring a positive dining experience. Handled customer interactions with professionalism and a service-oriented attitude.
Receptionist
Oceanex
Jul 2022 - Aug 2022 (1 month)
Managed company documents and served as the primary point of contact for clients and visitors. Provided essential administrative support.
Education
Degrees, certifications, and relevant coursework
DCDawson College
Diploma, 3D Animation & Computer Generated Imagery
Studied 3D Animation and Computer Generated Imagery, gaining skills in various animation techniques and software. Focused on creating visual content and understanding the principles of computer graphics.
Tech stack
Software and tools used professionally
Availability
Location
CanadaAuthorized to work in
Job categories
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