Andria Dean-Jackson
@andriadean-jackson
I lead fund control operations, reducing loan risk, improving profitability, and developing high-performing teams.
United StatesWhat I'm looking for
At Granite Risk Management, acquired by Altisource, I lead fund control operations for more than 5,000 active residential construction projects. I implemented a risk management system that increased annual profits by $1M and reduced loan defaults by 10%.
I oversee and develop a team of 20 employees, combining hiring, conflict management, client de-escalation, and hands-on training to increase productivity by 15%. I also built onboarding materials and SOPs that reduced time to full productivity by 30% within employees' first 90 days.
I manage funding approvals through compliance reviews, virtual property inspections, and risk assessment while partnering with lenders, clients, contractors, vendors, operations, and customer success teams. Earlier, I negotiated lender exceptions and change orders, increasing project funding by 15% and reducing timelines by 10%.
I'm also focused on scalable systems and adoption: I launched training and quality-control processes, introduced company-wide learning modules, and supported Microsoft Teams integration into a Chrome-based environment. I lead client seminars, application improvement meetings, and live training while contributing to Women of Altisource discussions on allyship and mentorship.
Experience
Work history, roles, and key accomplishments
Fund Control Manager
Granite Risk Management
Apr 2019 - Present (7 years 6 months)
Increased annual profits by $1M through risk management and budget analysis, reducing loan defaults by 10%. Oversee a team of 20, manage funding approvals for over 5,000 projects, and developed training materials that cut onboarding time by 30%.
SOP Implementation
Granite Risk Management
Apr 2019 - Present (7 years 6 months)
Developed training materials and quality control processes, increasing accuracy and efficiency by 20%. Launched five company-wide training modules, boosting employee engagement by 40% and reducing error rates by 15%.
Women of Altisource
Granite Risk Management
Apr 2019 - Present (7 years 6 months)
Speaker at the 'Women of Altisource' DEI panel, leading discussions on allyship and mentorship. Lead monthly client seminars and weekly training sessions, supporting 10 direct reports.
Product Integration
Granite Risk Management
Apr 2019 - Present (7 years 6 months)
Collaborated with cross-functional teams to integrate Microsoft Teams, increasing user adoption by 80%. Streamlined production timelines by 30% and developed training materials that reduced support tickets by 15%.
Fund Control Associate
Granite Risk Management
Dec 2016 - Apr 2019 (2 years 4 months)
Negotiated with lenders to secure exceptions and change orders, increasing project funding by 15% and reducing timelines by 10%. Advised on appraisals and funding needs, achieving a 95% lender approval rate for requested changes.
Analyzed and resolved escalated customer inquiries, achieving a 98% resolution rate. Reviewed and approved wire payments for insurance funds, processing over 500 payments monthly, and ensured GSE compliance with 100% accuracy.
Education
Degrees, certifications, and relevant coursework
Western Governors University
Bachelor of Science, Accounting
Pursuing a degree in Accounting at Western Governors University.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Salary expectations
Job categories
Skills
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