Open to opportunities

André G Usella

@andrgusella

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Experienced coordinator with a focus on empathy and problem-solving.

Mexico

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What I'm looking for

I am looking for a role that values empathy, teamwork, and continuous learning.

Hello, I'm André, a dedicated professional with a strong background in communications and coordination. My experience spans various roles, including Senior Medical Assistant and Executive Assistant, where I have honed my skills in managing schedules, enhancing productivity, and providing exceptional support to both clients and colleagues.

Throughout my career, I have demonstrated a proven ability to anticipate needs and prioritize tasks effectively. My role at Axa Assistance UK involved not only managing claims but also training new staff, showcasing my leadership and coaching capabilities. I thrive in fast-paced environments and am committed to fostering positive relationships through exceptional communication and organizational skills.

With a degree in Communication Sciences and certifications in project management, I am eager to contribute to a patient-centered team and continuously enhance my clinical and administrative skills. I believe that my proactive approach and dedication to excellence would make me a valuable asset to any organization.

Experience

Work history, roles, and key accomplishments

Senior Medical Assistant

Kelly Services

Jun 2023 - Jan 2025 (1 year 7 months)

Provided exceptional patient care in a fast-paced environment, performing clinical duties such as taking medical notes and assisting with procedures. Managed electronic health records and scheduled surgeries, ensuring smooth clinic operations and positive client relationships.

Patient Care Electronic Health Records Scheduling Communication Skills Problem Solving Organizational Skills Time Management Critical Thinking

Senior Executive Assistant - Claims Specialist - Trainer

Axa Assistance UK

Feb 2021 - Mar 2023 (2 years 1 month)

Led contract analysis for health insurance coverage and organized data sources for improved productivity. Provided training and coaching to new employees, enhancing team performance and operational efficiency.

Training Coaching Project Management Communication Skills Microsoft Office Suite Interpersonal Skills

Executive Assistant - Training Coordinator

The Gordian Trust

Jul 2018 - Jan 2021 (2 years 6 months)

Provided comprehensive administrative support, managed calendars, and coordinated travel arrangements. Developed training materials and delivered personalized coaching to enhance team skills and performance.

Administrative Support Calendar Management Travel Coordination Training Development Coaching Microsoft Office Suite Communication Skills Organizational Skills Interpersonal Skills

Education

Degrees, certifications, and relevant coursework

Universidad Siglo 21

Course in Social Psychology, Social Psychology

2016 -

Completed a course in Social Psychology, enhancing understanding of human behavior and social interactions, which is crucial for effective communication and teamwork.

Cuauhtémoc University

Bachelor of Communications Sciences, Communication Sciences

2012 - 2015

Studied Communication Sciences, focusing on effective communication strategies and interpersonal skills. Developed a strong foundation in managing communications in various contexts.