At Guns.com, I started in customer service answering questions about the website, then moved into business development. I worked directly with new clients to set up accounts so they could list and sell their inventory.
I built a sales pipeline from zero and supported clients with technical questions and issues on the site. I also participated in QA testing across the business.
At Gander Outdoors, I managed inventory for more than 2,000 firearms, maintained the federal firearms license and required paperwork, and trained staff on documentation and basic firearm safety.
Earlier, I held supervisory and store management roles at Ace Hardware and Paint, Pawnworks, and Pawn America. My work included customer service, inventory control, staff training, and sales, with hands-on experience across hardware, paint, and firearms.
