
Andrew Peterson
@andrewpeterson
Inside Sales Representative at RIDD Pest Control who generated $475K in new contract revenue YTD and achieved a 60% close rate.
What I'm looking for
At RIDD Pest Control, I generated $475K in new contract revenue YTD through outbound prospecting and achieved a 60% close rate in Q2. I closed 467 deals YTD and average 93 contracts per month in Q3.
As Retention Manager at RIDD Pest Control, I led a team of four retention reps and coached them to consistently meet a 60% save quota. I also built performance reviews and scorecards and delivered weekly training.
Previously, as Account Manager – Customer Retention at RIDD Pest Control, I saved over $1M in total ACV within one year by retaining at-risk accounts. I retained an average of 60% of customers calling to cancel and re-signed customers to new agreements.
At Vivint Smart Home, I managed home security system relocations and upsold systems and equipment upgrades. I’m studying for a B.S. in Finance at Utah Valley University, with coursework in financial modeling, capital budgeting, and risk analysis.
Experience
Work history, roles, and key accomplishments
Inside Sales Representative
RIDD Pest Control
Apr 2026 - Present (6 months)
Generated $475K in new contract revenue YTD through high-volume outbound prospecting, achieving a 60% close rate in Q2. Closed 467 deals YTD, averaging 93 contracts per month in Q3.
Retention Manager
RIDD Pest Control
Feb 2026 - Jun 2026 (4 months)
Led a team of 4 retention reps, coaching them to consistently hit a 60% save quota. Built monthly performance reviews and scorecards, and delivered weekly trainings on objection handling and retention strategy.
Account Manager – Customer Retention
RIDD Pest Control
Apr 2024 - Mar 2026 (1 year 11 months)
Saved over $1M in total ACV within one year by retaining at-risk accounts, retaining an average of 60% of accounts calling to cancel. Re-signed customers to new 12–24 month agreements after resolving issues.
Managed home security system relocations for existing customers, minimizing downtime and churn. Upsold new systems and equipment upgrades to inbound customers, increasing revenue per account.
Direct Sales Representative
MPWR Solar Sales
May 2023 - Aug 2023 (3 months)
Led region in daily hours worked and door-to-door approaches, ranking top 10% in leads generated that converted to qualified appointments.
Education
Degrees, certifications, and relevant coursework
Utah Valley University
Bachelor of Science, Finance
Grade: 3.5
Pursuing a B.S. in Finance with a GPA of 3.5, expected to graduate in December 2026.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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